Abul Kalam Ansari Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

• Responsible for providing technical assistance and solutions to the PIF projects and company, • IT assets and licenses to the PIF projects and company, such as laptops, monitors, keyboards, Mouse, dock stations, software, and cloud services.• Arranging the meeting room for VIP guests, and supporting remote users, such as setting up video conferencing, screen sharing, and presentation tools.• Controlling device access for corporate operations, such as managing the transide gate, camera, web and mobile app, and complying with security policies and standards.• Setting up and installing hardware and software for new employees, and training and guiding them on how to use them.• Managing the corporate printer and its software, and fixing any issues or errors that may occur.• Managing the Embra DeskSign and digital signage devices for meeting room booking, and ensuring their functionality and availability.• Following up with PIF-registered vendors and solving their problems, such as reporting and tracking defects, requesting updates or fixes, and providing feedback.

Saudi Arabia

• Support in maintaining IT infrastructure, including computer systems, networks, and data security systems.• Support end-users and ensure smooth operation of IT systems in a timely manner • Implemented networking and server changes to meet client budgets and needs.• Researched software and systems products to determine purchase recommendations.• Configured hardware, devices, and software to set up workstations for employees.• Troubleshoot and Manage Office 365 Admin, Azure Administration, Emails, Office, Teams, SharePoint, Projects, Adobe, form, outlook, Access Control, and Fingerprint Devices. • Manage, and Setup, Enterprise printers, Aruba System, Cisco IP Phone Clickshare, Polycom, DTP Crosspoint, HID, Projectors, and other devices for optimal performance and security

Saudi Arabia

Riyadh, Saudi Arabia

• Maintain essential IT Operation, Including Operating System, Security Tools, Server, Email System, Laptop, Desktop, Software and Hardware.• Lead meetings with the IT Team Planning future improvements and define long-term IT strategy for the organization.• Performed, and maintain Domain Controller, Active Directory, DNS, DHCP, Group Policy, Office 365, SCCM, VMM, Hyper V, Failover Clustering, WDS, VMware Virtualization.• Configuring and Manage, Router, Switches, Extender, firewalls, Printers.• Support and deploy, LAN/WAN, IP Camera, IP telephony services, biometric system, Access Control RFID.• Involves in projects implementation related to IT such as development,Site survey, Installation and training.• Lead effective client meetings to present Cloud Base application such as ERP, CRM, for Food and Drug, Food and Beverage and Retails, stores.

Ranchi, Jharkhand, India

• Streamlined troubleshooting processes to improve system support and enhance communication between the support team and end-users.• Troubleshoot and Deploy, Domain Controllers, Virtualization, Database, Update Patch, Anti-virus. • Manage and monitor Azure VM backups by using the Azure Backup Service • Implemented network security equipment, including firewalls, two-factor authentication for Data Center Users• Manage and Configure LAN/WAN firewall, routers, switches, Win• Proxy, File Server, Mail Backup, Archive, Mobile Device, Projector,• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements

Ranchi, Jharkhand, India

• Design and implement processes for ensuring efficient IT operations in an organization• Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction• Oversee the maintenance, repair or replacement of computer units or other technological components• Develop software and programs to meet the IT needs of a company• Communicate with clients to identify their requirement and ensure their needs are met• Run quality checks on products/programs to ensure optimal and efficient performance• Ensure the security of an organization’s IT database by performing backups and updating security protocol• Design new information and network support systems to enhance IT operations in an organization• Conduct inspections to ensure IT systems and equipment are operational• Provide advice and recommendations to management on processes and techniques required for improved work operations• Coordinate with programmers, developers, and designers to achieve set objectives• Conduct surveys and research to identify areas that require improvement and ways to achieve desired improvement.

Ranchi, Jharkhand, India

• Support the development of industrial network standards.• Work with the team on establishing network design principles, practices, implementations, documentation, and maintenance procedures.• Support the execution, deployment, and integration of industrial networks in the plant to include all network-related hardware and software.• Ensure system up time and backup for network-related equipment.• Work closely with engineering to help report issues, lead project deliverables, and provide status and progress reports.• Collaborates with network architects to design and implement functional company networks• Establishes networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications• Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability within minimal interruption• Support Network security team as required• Report status of projects during regular team meetings• Sustain the necessary data throughput rate by monitoring networking activity and maintaining existing equipment• Quickly respond and resolve incidents and requests.• Initiates and completes technical activities related to product or process improvement. Prepares reports, publishes, and makes presentations to communicate findings.• Maintain the company phone and video conferencing systems and work closely with the service provider to keep the lines active• Respond to network connectivity issues and resolve any wireless communication issues within the confines of the office• Collaborate with third-party support and service vendors to ensure that the network stays operational

Advance Diploma In Hardware Networking & Information Security (Adhns), Computer Systems Networking And Telecommunications, A+

Activities and Societies: CompTIA Network+ | MCSA | MCSE | MCITP | CCNA | CCNP-BSCI | CCNP-BCMSN | RHCE | CWNA |

Bachelor Of Science In Computer Technology, Computer Systems Networking And Telecommunications, A+