Adam Busenbark Email & Phone Number

Grand Rapids, Michigan, United States

• Use software tools such as SQL, R, Power BI, and others to conduct data analysis, do data cleaning, and create data visualizations
• Design and maintain data-backed reports and dashboards for clients including design of user interfaces for public-facing products
• Work with clients to explore ways in which data can help to fill gaps in reporting or understanding and execute on data-based solutions

• Analyze and clean mortgage applications and work with various stakeholders to gather appropriate items to move forward while complying with government requirements and deadlines.
• Transitioned to a virtual work environment while increasing application volume and decreasing turn time.

• Collaborated to build and pilot new lending program that allowed for significant decrease in application turn time and man hours while increasing pull through rate.
• Consulted with clients to determine documents needed to process loan applications in accordance with underwriting guidelines.

Greater Grand Rapids, Michigan Area

• Mastered bank delivery process and product knowledge to cultivate customer relationships and exceed service duties. Served as single point of contact on all bank products and offerings. Processed a variety of.
• Formulated and implemented new internal position, “Float Banker,” enhancing employee training while simultaneously declining effects during branch turnover.
• Recognized for advanced performance development with 2-step growth promotion.

South Bend, Indiana

• Assisted the Program Manager to the Corporate Trainee Program through the evaluation, analysis, and management of training and development for current and prospective employees organization-wide. Prepared surveys for.
• Engineered one-year training program that identified and groomed potential leaders with required training.

Notre Dame, Indiana

• Provided a high-level of professionalism as the front-line of branch business. Liaised between members and credit union by providing accurate and up to date account information while handling daily banking needs..
• Outpaced 50 experienced tellers by achieving top sales goals.
• Appointed as Marketing liaison with recognized education background; designing signage and product.

Bachelor Of Science (Bs), Major: General Business, Minor: Marketing

Data Analytics Certification

Data analytics career training program featuring in-depth hands-on projects using programs such as Excel, Tableau, Python, and SQL.