Automotive Sales Consultant
CurrentOffered vehicle knowledge and operation of brand features. Negotiated prices and secured financing for customers. Maintained compliance with service, training, quality and regulatory standards. Met customers on lot and showroom to analyze available vehicles and options to match customer needs. Pursued new & existing customers communicating on phone, email, and texting through various CRM’s. Demonstrated customer service skills to resolve any conflicts within the sales process, and provided follow up to ensure customer satisfaction.