Andrew Bussiere Email & Phone Number

Boston, Massachusetts, US

Boston, Massachusetts, US

• The SMS Compliance team serves as a protective force against fraud, abuse, and other violations that might affect the Klaviyo sending environment at large. We research, document, and communicate the latest industry.
• Review and processing of complex short code and number port applications
• Identification, research, and documentation to improve internal enablement and current SMS/MMS application and compliance processes.
• Research and identification of new regulations
• Research and education of SMS delivery concepts
• Educating customers on SMS compliance and delivery best practices, sending and content strategies

Boston, Massachusetts, US

Providing world class issue resolution, industry best practices, and business guidance to improve email/SMS deliverability and data analysis that drives Creator's subscriber and revenue growth. Working daily to troubleshoot DNS, API, JS, email template issues and integration errors. Experienced with settings and setup of industry standard ecomm platforms.

Seattle, WA, US

• General Manager in charge of people and product, running day to day operations at Boston's 1st tech-based on-demand storage company.Livible is the premier on-demand storage service in Boston, DC, Seattle, Portland, and.
• Develop and manage Customer Success and Support strategies. Efforts led to a 300% active user growth and 50% increase in customer retention across 5 major markets in 2019.
• Drive value realization initiatives to maintain user buy-in and product awareness.
• SLA documentation for enterprise customers.
• Cross-functional collaboration working across Marketing, Sales, Operations, and Dev teams to decrease CAC, reduce churn, and increase active users.
• Labor forecasting, quarterly budgeting, and team expense reporting.

Seattle, WA, US

Boston, MA, US

• Acquired by Livible Inc, Oct 2017. Lead data collection, analysis, and reporting over the summer of 2017 culminating in a $1M acquisition by Livible Inc. Fetch is cloud storage for your stuff. An innovative.
• Implemented sales management and customer intelligence processes which helped triple Fetch's 2016 customer base and monthly recurring revenue.
• Oversight of data collection and analysis to improve lead development and conversion.
• Salesforce administration and reporting.
• Front-end website maintenance on an ApsireSoft platform.
• Database and project management utilizing JIRA.

Boston, MA, US

Boston, MA, US

Boston, MA, US

Working in a B2C capacity for Centrica, a fortune 500 company. Representing their subsidiary, Direct Energy, I played a pivotal role in helping Legacy move from the 7th to the 2nd ranked office in the Eastern US in less than 2 months. Utilizing common core sales and marketing practices to instill entrepreneurial habits in Legacy's entry level Account.

Boston, MA, US

Boston, Massachusetts, US

Tasked with organizing a volunteer group of musicians I spearheaded recruitment and group organization resulting in successful rehearsals and performances of original Big Band arrangements for select Berklee students throughout the Fall and Winter of 2013. Oversight duties include: Recruiting band members for a "7 & 5" Big Band, acquiring rehearsal and.

I started working with owner Mindy Dobrow as a part-time retail associate while attending Berklee College of Music. I quickly grew into a pet nutrition and handling specialist, key holder, and social media manager in charge of curating and delivering a weekly newsletter to over 1000 customers using Constant Contact. This was a great experience helping a.

Bachelor Of Arts In Music (B.A.), Jazz Composition

Associate Of Arts (A.A.), Liberal Arts And Music