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Elite brand of Ankara as Sport Center and Life Club is Renewa Club has 150 employees and about 7000 members.• Explored and gathered data via visited Sport Complexes in America, Spain, Italy and Denmark.• Organization’s structure was reconisdered. All structures were reshaped with optimized and made job title’s documantations.• Recruited the new team members depend on new organization’s structure and completed team member’s education.• Decreased by %20 of cost.• Determined all financial metrics and designed the performance’s metrics depend on it.• Budget format was redesgined. (Cost, Income, Depreciation etc.)• The Renewa Club’s Sales Strategy had been same since The establishment. Sales analysis was done based on the data gather form sector was what kind of sales strategy and accordingly the sales type had been reshaped.• The 4 different software used in the present was removed and all software combined on Microsoft CRM Platform with Business Intelegence Infrasturcture.• The Club entrance integration, Accounting integration and Technogym integration was done so holistic Business Intelegence Infrastructure was completed. • In order to increase operational efficiency, all metrics and daily movement of employees was created on Microsoft CRM Platform. In addition to enhancing comminication with the members, Developed a new behavioral model for members (It called Behavioral Model of The First and The Last 60 days).• In order to measure drop out risk of members, Created a new algorithm, the parameters used to calculate this algortihm include; weekly attendence at the club, membership seniortiy, age of member and improvement index.Key Results:• Decreased by %20 of cost• Monthly income per member increased by %35 • Monthly Retention rate increased from %15,5 to %27,9

Assistant General Manager• Our Service Organization that I setup are awarded as The Best Quality Authorized Service Delivery Partner by HP • Our service organization consist of HP (Software and Hardware), Microsoft and Vmware.• Developed a complete marketing program where none previously existed. Program now serves as a guide for new hires and future departmental growth. • Set up and established new Service Division by: • Devising a technique for introducing the sales concept and then the product to customers. • Designing an introductory call script, which is now a standard for the department. • Developing a strategy for attacking and penetrating a customer master list. • Serving as product specialist and trainer for six new hires. • Developing complete managerial outline for continued growth and success of the department. • Designing high level product service capacity and specialization Key Results:• %10 increasing Annual Turnover of Eks-pa• from 0$ to (private value) million$ Annual Turnover of Service Division in Eks-pa Rewards: • The Best Quality Authorized Service Delivery Partner by HP (2007).• The Best Penetration Index Authorized Service Delivery Partner by HP (2008).• The Best Sales Partner of The Year 2008 by Microsoft.• The Best Developing Partner of The Year 2007 by Microsoft

(not as employee, as partner for my own application) • Responsible for CRM sales and marketing to Pharmaceutical Companies.. • Managed Pre-Sales activities. • Designing business workflow schema for the application. • Business consultant while developing software coding. Originator of Sales Force Automation and CRM Application that has following functionalities and features;• Setup to define Employees, Country, Zone, Region, Areas or Bricks, Doctor Specialty Codes, Doctors and Products. • Employees Profile Management defining designations such as Country Manager, Regional Sales Manager, Assistant Regional Sales Manager, Medical Information Official etc. • Assignment of territories or Areas to Sales task force from defined Areas in the System. • Doctors with different specialties automatically available to assigned person. • Area wise Sales Budget generation from last year sales giving plus/minus percentage. • Financial Budget. • Sales Incentive Setup For different designations • Leave Management • Auto generation of Daily Expenses on basis of Call Activities logged by employee. • Doctor Meeting Action Plan Budgeting and Activities and reflection in Financial budget • Monthly Tour Plans, Weekly Tour plans and Call Activities • Call Structure To be followed and Deviation • Sales Activities • Graphical reports showing YTD Budget, YTD Sales, Last year Sales, Growth, Percentage Achievement. • Company Email Setup • Zone or Region wise Approval setup for different processes like Financial Budget Approval, Leave Management etc. • …………………. Key Results:• This application have been sold and implementation to following company;• Sanovel ( 2000 clients ), Pharmaceutical Company• Drogsan ( 250 clients ), Pharmaceutical Company• Farmed ( 90 clients ), Pharmaceutical Company• Loreal ( 40 clients ), Cosmetics Company• Numil ( 60 clients ), Nutrition Company• Tipa ( 45 clients ), Nutrition Company

Responsible for specific geographical areas and sales team with 35 sales rep. As a area manager organise, motivate and lead sales teams in a wide range of pharmaceuticals sectors and finance. I was responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets. I set the targets from the sales director with collaborative working. I also operate incentive schemes that motivate members of my team to reach or exceed sales targets. I was responsible for: • recruiting and training sales staff; • supervising, motivating and monitoring team performance; • allocating areas to sales executives; • setting budgets/targets; • liaising with other line managers; • reporting back to senior managers; • liaising with customers (which may include actual selling); • maintaining detailed knowledge of the company’s products or services; • keeping abreast of what competitors are doing.Key Results:• 2001 Target Realization %103• 2000 Target Realization %105• 1999 Target Realization %100• 1998 Target Realization %101• 1997 Target Realization %117Rewards:Contest Organized in 1999 by Abdi İbrahim,First prize in the contest titled "Summit of Originators"Project name: "CAREER PLANNING" (May 18, 1999 Hürriyet Newspaper)

I was responsible for:• working with team managers to plan how to approach contacts and creating effective business plans for making sales in a particular area,• arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling,• keeping detailed records of all contacts and reaching (and if possible exceeding) annual sales targets;