As a Data Analyst at Gupshup Technologies, I leverage my analytical skills to provide data-driven solutions for the IT solutions industry. I am proficient in data analysis, visualisation, and translating complex data into actionable insights, using tools such as Tableau, Excel, and SQL. I collaborate with cross-functional teams to deliver projects that optimise processes, enhance performance, and drive business growth. Some of my recent achievements include creating dashboards and reports that improved the efficiency and quality of data management, reducing errors and costs by 15%, and identifying and resolving data issues that increased customer satisfaction by 20%. I am passionate about learning new technologies and methodologies to enhance my data analysis skills and contribute to the success of the organization. I am also interested in applying my civil engineering knowledge to the IT domain, and exploring new opportunities and challenges in this field.