Bu Head - Service Center
Current
Jan 2021 - Present
AeroLeads people directory · profile
Abhijeet Thorat Email & Phone Number
BU Head - Service Center at Nuvento
at
Nuvento
1 work email found
@nuvento.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
BU Head - Service Center at Nuvento
Location
Pune, Maharashtra, India
Company size
Who is Abhijeet Thorat? Overview
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Quick answer
Abhijeet Thorat is listed as BU Head - Service Center at Nuvento at Nuvento, a with 159 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at nuvento.com and a matched LinkedIn profile for Abhijeet Thorat.
Abhijeet Thorat previously worked as BU Head - Service Center at Nuvento and Head of Operations at Calling 24O7 Bpo Services Private Limited. Abhijeet Thorat holds Ba, Psychology from Bundelkhand University.
Company email context
Email format at Nuvento
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{first}@nuvento.com
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AeroLeads found 1 current-domain work email signal for Abhijeet Thorat. Compare company email patterns before reaching out.
Profile bio
About Abhijeet Thorat
• A strategist & implementer with verifiable year-after-year success in Service Delivery (Operations Management) functions thereby achieving peak revenue, profit and business growth objectives• Expertise in executing multiple projects while meeting business needs in dynamic & globally expanding MNC environment; migrating processes with complete framework and establishing a delivery framework as per committed Y-O-Y cost efficiency• Proficient in establishing & nurturing strong rapport with key stakeholders / clients for business excellence; successfully set-up governance model to facilitate timely & qualitative interaction with clients • Experience in managing blended tele sales, lead generation & service for industry like: BFSI, Telecom, Mass Media, Digital Marketing, Travel, E-commerce, Consumer Durable, Energy & Market Research• Experience in participating in high level operational initiatives including process reengineering & improvements, turnaround management and reorganization; implemented Quality Management Systems• Skilled in creating and sustaining dynamic environment that fosters development opportunities and motivates high performance amongst team members; managing geographically diversified teams at multiple locations • Resourceful in overcoming complex business challenges and make high-stakes decisions using experience-backed judgment and irreproachable integrity
Listed skills include Process Excellence, Bpo, Vendor Management, Business Process, and 9 others.
Current workplace
Abhijeet Thorat's current company
Company context helps verify the profile and gives searchers a useful next step.
Nuvento
8 roles
Abhijeet Thorat work experience
A career timeline built from the work history available for this profile.
Head Of Operations
Jul 2019 - Jan 2021
Entrepreneur
Linguistic Foreign Language Academy
Jan 2015 - Jul 2019
Avp
Effort Bpo
• Administered the 24/7 Inbound & Outbound businesses, generating INR 2.5 Cr Monthly • Spearheaded entire operations of the unit including multiple locations and line of businesses encompassing wing to wing responsibility of budget and P&L, Capacity Planning & Ratio Management and Performance Management• Defined organizational objectives, determined targets, SOP & SLA and maintained CTQ (Critical to Quality) / CTP (Critical to Process) targets; planned employee personal development &… Show more • Administered the 24/7 Inbound & Outbound businesses, generating INR 2.5 Cr Monthly • Spearheaded entire operations of the unit including multiple locations and line of businesses encompassing wing to wing responsibility of budget and P&L, Capacity Planning & Ratio Management and Performance Management• Defined organizational objectives, determined targets, SOP & SLA and maintained CTQ (Critical to Quality) / CTP (Critical to Process) targets; planned employee personal development & career progression • Developed customized process training & leadership modules / programs geared towards optimizing knowledge of employees and improve productivity, capability & quality enhancement• Identified new business opportunities and proposed client centric business offerings for migration and delivery; ensured compliance to contractual commitment, policies and various certification standards• Defined service standards / guidelines that serve as benchmark for excellent service delivery as per global standards & SLAs; analyzed data for continuous improvement in delivery & improving customer satisfaction based on data• Discerned and managed risks in the projects, planned for contingencies and suggested technology-based solutions for mitigating the same• Planned enterprise wide initiatives across multiple functions / business areas to ensure effectiveness, thereby resulting in reduced costs & improved customer service• Handled smooth transition from current to future business operations through clear recognition & responsibility to make the organization ready for migration to new ways of working Show less
Dec 2009 - Jan 2015
Delivery Head
Managed Operations, Client Servicing, Process Transition/ Migration and People.
Nov 1999 - Sep 2008
Executive – Operations & Customer Administration Group
Activation, de-activation, Billing and Issue resolution, Contact Centre Co-ordinator, Managing Franchisee, Provide support to Customer Retention and Credit Risk Management Group, Manage Pre- Paid Contact centre Desk
Jul 1998 - Dec 1999
Front Desk Executive
Ace Travels ‘N’ Tours
Managed Front Desk Activities which comprised of Tour Planning, VISA & Passport Processing, Airline Reservation and Logistics Management
Mar 1998 - Jun 1998
Front Desk Executive
Managed Front Desk Activities which comprised of Tour Planning, VISA & Passport Processing, Airline Reservation and Logistics Management
Feb 1997 - Jun 1997
Team & coworkers
Colleagues at Nuvento
Other employees you can reach at nuvento.com. View company contacts for 159 employees →
GM
Geethu Maria
Colleague at NuventoUnited Kingdom
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RA
Reshma Alex
Colleague at NuventoKerala, India
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SV
Sivaranjani V
Colleague at NuventoChennai, Tamil Nadu, India
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PP
Prajith Pc
Colleague at NuventoKerala, India
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SB
Sandeep Bisht
Colleague at NuventoCentral Delhi, Delhi, India
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PP
Pritish Prabhakaran
Colleague at NuventoBengaluru, Karnataka, India
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KS
Kunal Sawant
Colleague at NuventoMumbai, Maharashtra, India
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JG
Jimmy George
Colleague at NuventoErnakulam, Kerala, India
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AB
Archana Bhat
Colleague at NuventoKochi, Kerala, India
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BB
Bivina B Vijay
Colleague at NuventoErnakulam, Kerala, India
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Geethu Maria
Colleague at NuventoUnited Kingdom
View →
RA
Reshma Alex
Colleague at NuventoKerala, India
View →
SV
Sivaranjani V
Colleague at NuventoChennai, Tamil Nadu, India
View →
PP
Prajith Pc
Colleague at NuventoKerala, India
View →
SB
Sandeep Bisht
Colleague at NuventoCentral Delhi, Delhi, India
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PP
Pritish Prabhakaran
Colleague at NuventoBengaluru, Karnataka, India
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KS
Kunal Sawant
Colleague at NuventoMumbai, Maharashtra, India
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JG
Jimmy George
Colleague at NuventoErnakulam, Kerala, India
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AB
Archana Bhat
Colleague at NuventoKochi, Kerala, India
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BB
Bivina B Vijay
Colleague at NuventoErnakulam, Kerala, India
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1 education record
Abhijeet Thorat education
FAQ
Frequently asked questions about Abhijeet Thorat
Quick answers generated from the profile data available on this page.
What company does Abhijeet Thorat work for?
Abhijeet Thorat works for Nuvento.
What is Abhijeet Thorat's role at Nuvento?
Abhijeet Thorat is listed as BU Head - Service Center at Nuvento at Nuvento.
What is Abhijeet Thorat's email address?
AeroLeads has found 1 work email signal at @nuvento.com for Abhijeet Thorat at Nuvento.
Where is Abhijeet Thorat based?
Abhijeet Thorat is based in Pune, Maharashtra, India while working with Nuvento.
What companies has Abhijeet Thorat worked for?
Abhijeet Thorat has worked for Nuvento, Calling 24O7 Bpo Services Private Limited, Linguistic Foreign Language Academy, Effort Bpo, and Mphasis.
Who are Abhijeet Thorat's colleagues at Nuvento?
Abhijeet Thorat's colleagues at Nuvento include Geethu Maria, Reshma Alex, Sivaranjani V, Prajith Pc, and Sandeep Bisht.
How can I contact Abhijeet Thorat?
You can use AeroLeads to view verified contact signals for Abhijeet Thorat at Nuvento, including work email, phone, and LinkedIn data when available.
What schools did Abhijeet Thorat attend?
Abhijeet Thorat holds Ba, Psychology from Bundelkhand University.
What skills is Abhijeet Thorat known for?
Abhijeet Thorat is listed with skills including Process Excellence, Bpo, Vendor Management, Business Process, Crm, Mis, Leadership, and Management.
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