Abygail Frankel, Lnha Email & Phone Number

Boston, Ma, Us

Framingham, Massachusetts, United States

Cambridge, Massachusetts

Somerville, Ma

Concord, Ma

Proficient in Point Click Care, EPIC, AllScripts, 4Next, & CuraSpan. Make sure all rooms all room ready for admissions and tours. Worked as a Clinical Liaison screening in the hospitals locally and in Boston for admissions. Led tours of our skilled rehab, secure behavioral, and long term care floors. Developed relationships in the community by hosting events at local Senior Centers as well as CEU programs at our facility. Completed Admission paperwork with all new admissions. Available to be reached by phone 24/7 for admissions at any hour. Able to quickly respond to all referrals and make a determination. Initiated projects to enhance the lifestyle, environment, and reputation of the facility for our residents. Able to work well with others and foster excellent working relationship especially the DON and business office.

5467 Cedar Village Drive Mason, Ohio 45040

Maintained a Census and increased admissions from prior years while balancing a payor mix.Reviewed all hospital referrals to determine qualifying admission diagnosis to our high acuity skilled rehab. Ordered necessary equipment and determined appropriate placement for all new admissions. Proficient in Point Click Care, AllScripts, EPIC. Led tours of our skilled rehab, extensive therapy and aquatic programming, and long term care. Guided families through the process and transition to ensure we meet all of the residents needs. Available to always take call and admissions 24/7 while managing a high-volume workload within a deadline-driven environment. Maintained a solid waitlist for our long term care beds. Assisted with marketing both internally and externally to actively seek now partnerships, develop and maintain positive relationships with referral sources. Verification of insurances allowed for an extensive knowledge and understanding of Medicare and Medicaid regulations and guidelines, and other funding source regulations.

Sylvania Ohio

52 bed skilled nursing facility, 64 apartment assisted living Eden Registered Community. Respected the Eden language and culture to create human habitats as opposed to institutions. Initiated new projects to enhance the livelihood of the elders living at Sunset. Supervise the staffing process from recruitment, hire, orient, and educate the staff. Ensure the safety of our elders, families, and staff by keeping the building in compliance with federal and state regulations. Respond to Elder and family concerns promptly and thoroughly to ensure highest quality of care. Provide administrative support to the team

Cincinnati, Ohio Area

87 bed skilled rehab and long term care facility. Oversaw staffing and scheduling from the interview process through termination. Ensured building was in compliance with the state regulation. Administrative record keeping to include patient records, reports, and forms, as needed to the corporate office and additional agencies. Conducted morning meeting with all department heads to review scheduled work and priorities. Monitored patient satisfaction with satisfaction surveys after their first 72 hours and with personal visits. Constantly looking for ways to improve and change. Initiated new projects to boost employee moral, reduce call offs, and improve our activity department. Practiced quality assurance by overseeing all services that the resident would experience such as dietary, nursing, and social services to make sure quality was above expectation to maintain our 5 star rating. Reviewed profit and loss statements, maintained staffing and other expenses within budget, reviewed all spending and was solely responsible for the resident trust account. Held in-services for staff in building so that they were constantly learning, improving, and were knowledgeable of policies and procedures. Worked on calculating re hospitalization rates in an effort to become a recommended facility for local hospitals.

Sylvania Ohio

Performed 800 hours of hands on experience in all the departments in the facility including Admissions, HR, Business Office, Staff Development, Dietary, Nursing, Administration, Maintenance, and Laundry. Led projects such as a preventative maintenance calendar, conversation cards, staff in-service trainings, decorating rehab suites. Participant in the interview process of future employees by screening candidates and conducting interviews. Learned and executed all the duties necessary for being an effective Administrator. Prepared the ODH book, and observed and participated in the whole survey process with the state surveyor during inspection