Aby Varghese Email & Phone Number

Cambridge, ON, CA

Toronto, Canada Area

• Analyzing and strategically planning the basic requirements for the technical infrastructure of the project while reviewing the project proposals.
• Carry out detailed planning, scheduling, coordinating with internal and external partners to ensure execution of projects as per the defined technical & functional specifications.
• Define the scope of project while contributing to the project and as the project lead contribute in the areas of cost efficiency to reduce the total cost of the… Show more
• Define the scope of project while contributing to the project and as the project lead contribute in the areas of cost efficiency to reduce the total cost of the project.
• Accountable in identifying and analyzing client’s requirement by maintaining active and comprehensive conversation.
• Ensuring clients issues are promptly addressed, resolved and documented in a timely and professional manner.

• Staging, Configuring and Installation of 4500, 6500, 3750 switches and deployment of 12,000 IP phones covering all locations for customer as a part Cisco HCS deployment.
• Wireless Surveys for measuring RF signal (2.4 and 5 GHz) pattern with Airmagent Survey Pro and Cisco Spectrum Analysis to prepare the gap analysis report for Wireless Lan Upgrades.
• Creation of engineering documents for Call Managers, Unity, voice gateway's, analog gateways, and gatekeepers for roll… Show more
• Creation of engineering documents for Call Managers, Unity, voice gateway's, analog gateways, and gatekeepers for roll outs.
• Completed the installation of a Cisco Call Manager/Unity lab to test the enhanced feature set of latest hardware/software, service releases, patches, and firmware Show less

• Performed MACD (Moves, Addition, Changes, Deletion) on CUCM and Cisco Unity
• Provided L1 & L2 Support for IP Telephony/Data related issues for our 150 clients spanning across the US
• Maintenance and administration of CUCM 5.X,6.X and 7.X Cisco Unity connection and UCCX
• Worked with Cisco TAC in the scenarios of criticality/major outages.
• Create Hunt Groups as per customer requirement and configuring them in Call Manager
• Bulk phone Registration, DN configuration, Voice… Show more

• Working in offshore managed services team for Internetwork Experts (Presidio) as Engineer NOC for Voice and Data communications managing around 150 clients across the globe.
• Monitoring data and voice infrastructure and handling alerts (Incidents)
• Troubleshooting L1 network issues and providing end user support.
• Working with Telco and vendors.
• Ensuring efficient NOC operations for all the Clients of INX MS and ensures the IP WAN link down time is minimal.

Master Of Computer Applications - Mca

Bachelor Of Science - Bs, Computer Science

Education record

Education record