Owns entire Consumer product portfolio (Family, Homeschool, Teacher, App subscription products); Manages e-commerce storefront; Owns full funnel experience from awareness to acquisition; Has led multiple short and long-term projects and initiatives for the company at progressively greater scales/levels of responsibility. Chair of DEI committee (Mar 2021-Sept. 2021)- our work this term focuses on expanding hiring diversity, responding directly to employee needs around inclusion at the workplace and building an even firmer infrastructure of DEI throughout the organization.

WeTeachNYC is the online professional development platform for the NYCDOE, serving 85,000 teachers and over 5000 partners. Has seen over 1000% increase in active users in the last three years. Leads work on library, communities, and CMS enhancements. Supervises work of remote engineering team. Leading accessibility audit of site to meet government compliance standards. Leads user feedback sessions and socializes recommendations with internal and external stakeholders. Writes end user and customer service facing documentation. Practices end to end product management approach from initial concept and problem hypothesis down to crafting communications.

Product lead on new Communities section, including specs, wireframes, user flows, user stories, user acceptance testing, and feature requirements, defining success metrics, as well as migration roadmap from current vendor to new build. Key to bringing stakeholders in Learning Experiences division together with Product division to keep programmatic and technical needs in alignment and moving forward.Lead strategic planning to expand current implementation of the system, incorporating stakeholder feedback, testing and implementing new features. Created strategic plan for mobile app, personalized resource and course recommendation and expanded support for in-person professional development events.Created and implemented pilot of events-based resource sharing to measure system demonstrated need for event-based resource sharing, tested workflows, met with stakeholders to refine processes and documented the pilot process.Areas of expertise:Product ManagementE-learning Learning management system configuration and implementationVendor relationshipsDeveloping process documentation and workflowsTranslating partner and client needs to user stories, functional requirements and prioritizing feature development.

System administrator for WeTeachNYC 1.0 on the Desire2Learn LMS platform and the Saba Cloud platform, including all course creation, user management, back end management, feature requests, analytics and vendor relationship management.Spearheaded ‘build or buy’ process beginning in February 2015, assessing multiple K-12 and corporate LMS systems for applicability to our work and flexibility of implementation.Led migration of all content from Desire2Learn to Saba Cloud in July 2015, and worked with multiple vendors to seamlessly integrate Saba Cloud into our WeTeachNYC environment. Developed process documentation and workflows to train team and stakeholders on Saba Cloud to increase our internal capacity and the sustainability of the work.Worked closely with director of product development to prioritize feature enhancements and product phases, coordinating all participating vendors.Participated in user focus groups to get UX feedback and input, evaluated and implemented ideas into product design.

Produced, filmed and edited over a dozen videos highlighting different aspects of the Common Core instructional shifts from initial concept, development of interview protocols and subject identification through production and post-production, as well as communication and public relations videos featuring former Chancellor Dennis Walcott.Consulted and provided production and post-production support to other internal teams to capture and edit multiple live multicamera events.Developed a video guide to highlight best practices across departments for the production and distribution of high quality video assets.Developed a budget for increasing internal capacity for production and post-production work, as well as managing equipment and resources within the department.Consulted with other internal teams to share best practices for the production and use of video.Completed a three month internal project management course.

Read and provided reviews for 10-12 full length books a month, both fiction and nonfiction.

The Columbia Center for New Media Teaching and Learning (CCNMTL) was founded at Columbia University in 1999 to enhance teaching and learning through the purposeful use of new media and technology.Areas of ExpertiseEducational video production and post-productionEducational technology implementation and project managementWeb encodingStreamlined systems to provide hundreds of films streaming to Columbia students

Used primary DSLRs to produce videos and photographs. Worked in Final Cut Pro and Adobe Creative Suite to deliver high quality production to clients in the arts, non-profit and public sectors.