Acacio Tsuru Email & Phone Number

London, Canada Metropolitan Area

• Review customer plant processes and designs to ensure a complete definition of requirements and scope• Review contract terms and specifications and ensure alignment with Trojan project and productofferings, and vice-versa• Cultivate key customer relationships to interpret their needs and requirements and bring unique solutions tointernal stakeholders as needed to meet customer requirements• Represent Trojan Technologies at the customer site, leading team planning, integration and verificationactivities in the field• Develop success criteria, project plans, detailed budgets and timelines and engage customers in theirreview and management• Complete project deliverables, including project-specific documents such as factory and field testingprotocols, test reports, as-built drawings; installation and start-up supervision; system testing, negotiateand manage scope and /or change orders• Solve problems, evaluating systems and/or processes to isolate root causes and implement correctiveactions as required• Provide customer support and present solutions as required• Manage third-party relationships as required• Complete contract close-out with the customer• Facilitate transition of projects to the service and aftermarket support teams, working with the Trojanteam (Trojan Business Leaders, Channel partners, Danaher resources) to set up regional support asrequired• Collaborate and communicate with the Trojan London team as required• Ensures project records are complete and in compliance with the standard process

London, Ontario, Canada

Company summary: Trojan is the leading UV equipment manufacturer in North America and part of the Danaher Group • Manage service contracts and start-up UV equipment• Clients: contractors companies, Municipalities and Engineering firms• Ensure all project-related documentation is tracked and recorded• Prepare project binders, work orders and service reports• Generate sales order for parts & PO for third party companies• Assist with procurement, tracking of orders, issuing subcontracts• Invoicing the customers, submitting and tracking change notices and subsequent change order• Assist with creating, entering and monitoring the project budget• Prepare travel documents for field service technicians, process per diems, timesheets and call-in• Software: BAAN LN, Salesforce, Microsoft Teams & SharePoint and Suite (Word, Excel, and Outlook mainly). Skills required for this position• Methodic: follow the standard work process, always. Trojan relies on multiple databases and controls within the company. No cutting corners. Feed each system with precise information. • Multitask: manage multiples project simultaneously. Navigate between new start-ups, warranty visits, service contracts and invoiceable visits. Parallel to that, fulfill administrative tasks and take part in meetings • Communication: a key aspect of this position. Intense use of email and videoconferencing. Requires verbal and written competence. • Project management: meet deadlines, the scope of work, and budget, ensure all stakeholders are on the same page and manage expectations. • Advanced critical thinking and problem-solving skills. No loose ends (it will come back to bite you later down the road). • Team player. Interaction with multiple players, internal and external. Know your audience. Ensure everyone is on the same page regarding what, when and who.

Breslau - On

Company summary: Ontario´s leading company in manufacturing on-site wastewater treatment plants. Site: www.RH2O.com• Responsible for a portfolio of over 80 commercial wastewater plants• Manages the commercial service department: yearly turnover of over $350k, and two field service technicians• Proficient in FieldEdge® (CRM - Customer Relationship Management software), ProntForms® (reporting app) and QuickBooks® • Provide Level 1 FAQ support and back-up troubleshooting (PLC panel equipment and wastewater systems)• Ensure health & Safety standards and working conditions • Maintain a partnership and regular communication with clients. Fully understand their challenges and explore solutions• Improve programs, develop methods and plans to enhance the quality of service and productivity

Cambridge, On

Company Summary: Water treatment company manufacturer of equipment based on electrolysis technology. Site: www.ESILWATER.com• Reviewed orders, blueprints and assemble equipment• Performed quality checks on parts and products• On-site installation and test• Commissioned the system and verified performance• Instructed client about the operation of the system • Provided maintenance and technical support for customers• Diagnosed issues and repaired problems• Organized and kept client database updated• Collaborate with the commercial department to promote sales• Conducted tryouts for industrial wastewater application• Executed on-site lab tests of water and wastewater

São Paulo Area, Brazil

Company summary: Brazilian leading manufacturer of compact wastewater treatment plants. Site: www.JACTO.com.br• Inspected industrial and business facilities to evaluate compliance with wastewater regulations• Analyzed existing wastewater treatment system in operation, and elaborated implementation/retrofit plan• Assessed engineering specifications to provide commercial proposals• Provided technical presentation for clients, technical staff and other stakeholders• Negotiated project budget, scope and schedule• Assisted with the project approval in the local environmental agency• Coordinated company´s internal departments: production, engineering, contracts, accounting, and installation • Oversaw regional and local sales representatives and their sales teams• Kept track of monthly budgeting, sales forecast, and presented commercial quotes reports• Managed clients´ database and provide sales forecasts (monthly, quarters and annually)• Attended segment trade shows and seminars• Analyzed market conditions, industry trends, project developments and elaborate commercial strategies

São Paulo Area, Brazil

Company summary: ECOSECURITY MANAGEMENT was an engineering firm focused on industrial wastewater treatment projects• Analyzed industrial complex facilities, operation, procedures, and machinery• Elaborated wastewater characterization (gathering and compilation of effluent lab testing)• Created a report with recommendations to upgrade and retrofit wastewater treatment plant to meet environmental regulations standards,• Prepared contract and negotiated project´s budget & scope & schedule with clients • Arrange agreement with consultants (structural and process engineers) and outsourced professionals (CAD drawers)• Designed industrial wastewater treatment system (sewer collection and distribution, pump stations, anaerobic and aerobic reactors, polishing and disinfection system)• Specified equipment, materials and assess suppliers. • Oversaw designer technicians (AutoCAD) and supervised builders and contractors.9. Prepared all the project paperwork: reports, drawings, specs and calculation sheets, process description, environmental regulation assessments, pictures, and O&M manual• Commissioned the reactors, trained companies’ staff to operate and maintain the plant

São Paulo Area, Brazil

Company Summary: A German Conglomerate, this Brazilian business unit was in charge of manufacturing equipment for water and wastewater municipal treatment plants. Website: www.ENEXIO.com• Developed strategies and implemented commercial plan to introduce water treatment products in the Brazilian's market.• Attended company' training sessions, and conventions at the company Headquarter (Germany).• Executed sales plan and marketing campaigns to build a commercial network to meet sales and production forecasts.• Conducted market research to identify potential customers, attended trade shows and conferences and identified resale opportunities.• Developed specifications for different equipment and elaborated product technical booklets.• I gave presentations for consultants, project designers, engineers and environmental regulators.• Analyzed projects requirements and elaborated technical and commercial estimates for water treatment projects.• Coordinated the equipment execution full-cycle: contract, order equipment, shipping/receiving product, manufacturing, assembly, and supervise the installation.

São Paulo Area, Brazil

Company Summary: SANSUY PLASTIC INDUSTRY is a Brazilian multinational company, leader in manufacturing PVC Geomembranes in South America. Website: www.VINIBIODIGESTOR.com.br• Executed site inspection and conducted implementation pre-assessment and data gathering.• Assisted locally different departments: engineering, logistics, installation crew, procurement, and top management.• Implemented project construction WBS (Work Breakdown Structure), organized in logical steps associated with a timeline. • Oversaw builders, installers and outsourced companies during the construction phase. • Coordinated installation team crew in different job sites.• Maintained communication and information exchange channel with different stakeholders (progress report, face-to-face meetings with outsourced companies, clients, and environmental regulators, updates on technical drawings and engineering data, etc.).• Commissioned the systems and monitored operations.• Trained and assisted client staff on daily operational maintenance.• Troubleshot equipment malfunctioning and carried on project reforms.• Elaborated projects´ R.O.I. (biomass energy production) and elaborated commercial proposals.

São Paulo Area, Brazil

Florianópolis Area, Brazil

Toyohashi, Japan

Graduate Certificate - Kitchener On, Sustainable Business Management, Gpa 3.72 - Top 10% Of The Class

Sustainable Development Theory Business Research & Decision Making Corporate Responsibility & Business Ethics Sustainable Operations.

Graduate Certificate -Kitchener On, Project Management, Gpa 3.75 (Graduation With Distinction) - Top 10% Of The Class

Project Planning - Scope & Quality Project Planning - Schedule & Budget Project Risk and Issues Management Advanced Project Planning.

Posgraduate Diploma, Health And Safety Engineering - Brazil

The legislation, Technical Standards in Occupational Safety Explosion and Fire Protection Prevention and Risk Control in Machinery.

Bachelor'S Degree, Sanitary And Environmental Engineering - Brazil

Technical drawing Hydraulic Installation in Building Fundamentals of Safety Engineering Civil Construction Environmental Law Natural.