Strategic Planning Sr Manager
Mexico City
I was in charge of the creation of the Office of Strategic Planning and PMO - Policies, SWOT and PESTEL analysis, budget, project portfolio. Implementation of Business Intelligence, BSC, Strategic Maps and KPI's to ensure the alignment of the goals of the areas with those of the company. I played the role of Chief of Staff working directly with the CEO, managing the strategy and communication with the C-Level as well as preparing high-level presentations.- I was able to successfully… Show more I was in charge of the creation of the Office of Strategic Planning and PMO - Policies, SWOT and PESTEL analysis, budget, project portfolio. Implementation of Business Intelligence, BSC, Strategic Maps and KPI's to ensure the alignment of the goals of the areas with those of the company. I played the role of Chief of Staff working directly with the CEO, managing the strategy and communication with the C-Level as well as preparing high-level presentations.- I was able to successfully focus on the strategy giving priority to the needs and experience of the client, which allowed obtaining the first place in service level according to the results of the CONSAR. Show less