Leader of a software development organization comprised of 200+ engineers who are responsible for end-to-end life cycle execution of professional services to enterprise B2B personal cloud customers worldwide. Solutions include back office integration and product customizations. Engagements encompass $100M+ license fees and $10M+ professional services annually.

Account Management VP overseeing all aspects of delivery for strategic account through growth period spanning seven years from $20M to $200M+ annual revenue.Client Relationship Management • Work with all levels of management and critical stakeholders within the client organizationRevenue Growth• Identify and execute on new opportunities for growthBusiness Development• Drive all aspects of deal development: prospecting, sourcing, negotiating and closing• Negotiate business development deals, work closely with legal to execute contracts• Develop statements of work that include solution design, pricing, SLA’s and remedies. • Manage the end to end SOW development and approval process Financial Forecasting and Management• Forecast client revenue• Present, review and gain approval for invoices with the client • Develop financial models that project account P/L • Service Delivery Ownership• Ensure delivery against contractual SLA’s and client business KPI’s• Take corrective action when customer experience is impacted• Create, deliver and facilitate executive level and detailed operational reviews/presentations Resource Planning• Identify, forecast and manage all resource requirements

Provide strategy and oversight for the program management discipline within the Communications, Media and Entertainment practice. Responsibilities include solution definition, business development, delivery oversight, and resource management.o Identify and define point solutions within program and project managemento Support sales team in the development of proposals and statements of worko Design and initiation of new engagementso Foster an environment collaboration and reuse for practice consultantso Work with team members to refine the project and program management methodologyo Perform reviews of in-progress projectso Oversee the development of reusable solution assetso Performance management for practice team membersManage and deliver key high visibility engagementso Software engineering of a next generation ordering and contact management platform for a Time Warner Cableo Program managed the implementation and launch of the value added services product line for Verizon Communicationso Project and program management adviser to Sprint Communications in support of the IT excellence process re-engineering initiative

- Accountable for operational processes associated with delivery of consulting engagementso Project Sponsor for the development of mission critical delivery systems to support staffing, contracts, knowledge management, engagement managemento Responsible for project management development, training, and mentoringo Conducted project reviews to evaluate performance and monitor compliance with project management standardso Developed statement of work template and associated processeso Reviewed and approved project scope statements- Architected the systems development and implementation standards, procedures, and methods. Designed and published the technical delivery processes:o Project & Program Managemento Package Based Systems Implementationo Process Optimizationo Enterprise Architectureo Software Development

• Responsible for implementing the new telecommunications division from the merger of Beechwood and Cap Gemini • Established merger implementation program office• Guided senior management through the creation of the guiding principles and vision• Launched fifteen merger implementation teams with members from both Cap Gemini and Beechwood• Coached teams through the development of operating policies and practices, organization structure, roles and responsibilities, implementation plans and action timetables for their respective functions

- Successfully re-engineered and rolled out corporate quality system and technical delivery processes- Enhanced existing software development and project management processes and developed standards for package selection, package implementation, and systems integration- Sponsored and implemented a knowledge management system as part of corporate reengineering; included identifying mission critical data and skills, developing knowledge repositories, and implementing end user applications for knowledge submission and retrieval

- Accountable for the development, from proposal through production, of custom software for Fortune 500 clients- Responsible for estimating new projects, establishing budgets, scheduling, coordination of project phases and human resource balancing- Single point of contact to the customer for negotiating deliverables, reporting status and problem resolution.- Create and maintain the project plan which includes project organization, deliverables, milestones, change control procedures, risk evaluation and contingencies- Complement the sales organization by preparing estimates and proposals and providing presentations to clients

- Software simulation for mainframe central processor and coordination of cache verification for next generation hardware- Lead verification engineer for hardware based database compression algorithm