Responsible for Engineering activities, staffing, and technical direction of platform delivery channels (Desktop, Mobile)

- Accelerated migration of global multi-monolith systems to public cloud. Included cost modeling and forecasting in a multi-cloud deployment- Led introduction of new microservices to modernize tech stack, facilitate feature development and reduce operational overhead. Evangelized these API’s for cross-department vision of unifying client experience across delivery channels (Desktop and Mobile)- Improvements in quality metrics by closely partnering with senior leadership (across multiple departments) to accelerate adoption of tooling for QA Automation in dev workflows and CICD pipeline

Responsible for end-to-end delivery of Blizzard corporate websites, game websites, community APIs, mobile apps, platform for live event (Blizzcon Virtual Ticket), and shared service components - Led and grew Engineering teams. Focused on career planning and development, which resulted in multiple promotions, including to leadership positions - Improved process to identify, vet, onboard and offboard both staffing and tech vendors. Resulted in significant reduction of time in pipeline for review, approval and full onboarding of those resources- Implemented improvements in hiring workflows and processes, including onboarding of both full-time employees and contractors. This reduced the time Engineers were ready to start coding from two weeks to 24 hours- Partnered with multiple disciplines (Product, Design, SRE’s, Architecture) and orgs to facilitate product vision, execution, and delivery- Responsible for omnichannel (mobile, TV Apps, websites, API) tech platform for Blizzcon Virtual Ticket (VT) “live” event: budgeting, SOW’s, and templatizing process for readiness and quality delivery. Worked with multiple vendors (Akamai, AWS, Custom CMS, Staffing) for a target 20% YoY ARR growth- Partnered with Senior Leadership and product delivery teams across multiple departments to successfully migrate key web properties and services from private to public cloud. This was a multi-quarter effort for multiple websites and APIs to be migrated to public cloud while maintaining predictable and stable cloud spend

Responsible for delivery of high-performing services to power customer-facing websites, community APIs and mobile apps- Managed, mentored and grew teams; mix of full-time, contractors and interns- Responsible for end-to-end delivery of corporate sites and Blizzcon Virtual Ticket (VT)- Fostered team culture of ownership; focus on KPI accountability, risk management and readiness for business-critical events- Successful roll out of new global navigation for Blizzard web ecosystem. Responsive, accessible, and modern UX, with support for live updates of sales, promotions, and game launches- Design, architect, document and implement back-end services to power web & mobile experience of multiple games- Code quality improvements with TDD mentoring, standards definition, and enforcement with automation. Increased avg project coverage above 80% range. This led to an average 20-30% YoY decrease in bug count and live incidents per service- Performance profiling, production scalability planning and execution. Reduced startup time of critical back-end components by 80%, resulting an average reduction of 1 hour/day in development time per Engineer

Led team of Engineers dedicated to server functionality that powered mobile social games. Responsible for delivery as well as integration with both Android and iOS clients. In addition, responsible for gameplay Client/Server features of Castleville social game- Coordination with studio leadership and horizontal teams in remote offices and HQ to align on best practices across SLDC- Scaling Teams: growth and retention, onboarding, mentoring and evaluations- Evangelization of TDD, leading to increased code coverage and reduction of bug count- Responsible for multiple back-end systems: in-game transactional emails, admin and customer support tools, and game servers fine-tuned for peak concurrency

End-to-end delivery of online products for multiple LOB’s: Partner Hotels + Vacation Packages- Day-to-day operations and site stability as well as release management- Direct reports in multiple locations: Texas and Pennsylvania, Buenos Aires (Argentina) and Bangalore (India)- Bilingual on-site training and hiring in Buenos Aires- Implementation of multiple agile strategies, including Kanban for multi-location support

Responsible for the design, development and maintenance of multiple high-performing online travel products; Hotel, Vacation Packaging, Travel Protection Insurance, and Travel Activities for Travelocity site and Partner Network (American Express, Yahoo, Capital One, AOL and others). Manage daily activities with business owners and partners to help and support finalization of requirements and constant engagement with several internal groups (finance, quality assurance, operations, architecture, and configuration / performance, user interface design) to ensure quality and timely delivery of projects. Coordinated global projects with offshore development teams located in Bangalore, Sydney, Krakow, London and Buenos Aires. Responsible for end-to-end technical direction and delivery. Documentation of existing and new systems, including API and support material for internal and external teams and customers.

Responsible for the design, development and maintenance of high volume leisure travel Internet website, with focus on white-label delivery for partner network of over 5,000 clients. Technical ownership and involvement in all tiers of the application.Project leader for several long-term projects, including the creation of a new partner support center and the front end redesign of the hotel reservation system. Migration coordinator for five data center moves. Tech lead in charge of liaison during two company acquisitionProject manager for several high-profile global projects, including management of KPI’s, requirements and overall communication between several offshore teams (both internal and external) in India, Great Britain, and Sydney. Responsible for Performance and PCI auditsManaged the IT department (team of 15 developers) during management transition period

Coordination and execution of test suite for real-time information systems for aerospace industryDeveloped software to test Advanced Flight Management Systems (AFMC) for commercial airplanes Integrated legacy software to comply with new and legacy hardware standardsDocumentation of old and new tests cases as well as updates to user guideResponsible for preparation of AFMC in anticipation of government (FAA) inspection and certification (approved)