Carolina Moreira Email & Phone Number

Portugal

Lisbon, Portugal

Debt AdvisorPersonal/ financial assessment of clients circumstances for agreement renewal;Budget planning;Assessment, analysis, evaluation and advice on formal and informal debt solutions proposals .Case OfficerClient support, management and admin, problem solving;Liaison of a caseload and management of clients financial plans;Liaison and contact with creditors with the goal of managing informal agreement between debtors and creditors;Communication in several platforms from digital to postal (email, corporate app, internal programme, phone, mail).

Lisboa, Lisboa, Portugal

Social Media ManagementSales and Back Office: Customer service, product placement and store organization, cashier (opening/closing), online sales, inventory and all aggregated tasks to an independent store management.

Lisbon Area, Portugal

Case Officer - same as above (April 2018 - present). Contract ended however the company called me back due to my performance and offered a permanent contract instead.

Alfragide

Sales and Back Office: Customer service, product placement and store organization, cashier opening and closure, inventory and all aggregated tasks to a store management.

Lisbon Metropolitan Area

Impresa Publishing Group: Customer Service experience focusing on acquiring new clients and retaining former clients as well as managing and maintaining a client base through contact over the phone.

Master'S Degree, Marketing/Marketing Management, General, 16

IPAM 2015 Award | Best Masters Student | Thesis: "The Emotional Impact of Guerrilla Marketing on Brand Evocation" Master essentially.

Licentiate Degree, Public Relations & Corporate Communication

Degree focused mainly on practical/laboratory communication classes which simulated Public Relations activity throughout strategic.