As the Administrative & Special Projects Assistant at the Jarvis College of Computing and Digital Media, I provide crucial support to the Dean's Office. My role involves: • Managing the recruitment and onboarding of adjunct faculty • Facilitating adjunct faculty reviews and office assignments • Collecting student evaluations for full-time faculty reviews • Coordinating student enrollment in special courses • Maintaining and updating the University's curriculum catalog • Collaborating on various special projectsThis dynamic position requires excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities simultaneously. I excel in communication, confidentiality, and adaptability, working with diverse constituencies including faculty, students, and administrative staff. My role is integral to maintaining efficient operations within the University, contributing to a smooth academic environment.

As an Assistant Office Manager at the Donation-Based DePaul Speech and Language Clinic, my role was managing daily clinic operations and ensuring communication and coordination among faculty, clients, and external stakeholders. I was responsible for answering initial calls and emails, providing information about the clinic's services, and assisting with the intake process. I worked closely with the director of clinical education to create and implement policies and procedures that streamlined the clinic's operations and services. I organize client appointments, assign rooms, and optimize resource utilization. I managed donations, updated and maintained various reports, and coordinated externship contracts and supervisors’ requirements. Additionally, I interviewed, hired, and trained student office assistants, set up their schedules, and approved their clock hours. I also assisted in onboarding clinical educators and ensured that we collected the necessary paperwork. Furthermore, I coordinated event planning, managed social media marketing efforts, and handled inventory. My strong organizational and communication skills, attention to detail, and ability to multitask in a fast-paced environment were instrumental in improving the efficiency and success of the clinic.

I ensure patients and visitors feel comfortable by greeting, scheduling appointments, and answering inquiries in person, email or on the telephone. I maintain patient accounts by obtaining, recording, and updating personal and financial information with confidentiality. I am responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by the providers.

In the Counseling Services Program, I talk directly with survivors of sexual assault that occur during their enrollment in college/university. I record their demographic information, their medical history, physical and mental state, and special requirements into the database and client's files. I ensure all paperwork is submitted and refer the case to the therapist most suited, who has a private practice in the Chicago area. I ensure office policies, collecting monthly invoices, and tracking checks send to the therapists. I assist with the program director with outreach events when needed.

I am providing an administrative and technical support role to Management, Development, Adoption Recruiting and Social Work staff. I work closely with the CEO, COO, Office Manager, Social Work Supervisor, Adoption Listing Supervisor, Legal and Communications and Outreach Specialist. In addition, I am accountable for handling data entry, maintaining office organization, assist with vendors negotiations, conducting intakes, planning fundraising events, mediation scheduling and updating the agency’s social media and website accounts.

I welcomed visitors and clients, directing them to the suitable service, program or individual over the phone and in person. I ensured all adolescents meet the requirements for receiving YOS services. I was accountable for administrative duties such as logging, posting, filing and discharging manual and electronic records. I provided assistance with Counseling, Child welfare, Crisis, MST, and Prevention staff.

I assisted customers at the deli counter or over the phone by answering inquiries; providing samples; weighing and packaging meals, meats, and cheeses for taking out or delivery orders. I maintained clean work areas and updated display. I managed online food ordering companies with menu orders and prices. I received and processed payments by cash, credit and debit cards.