Anntwanette C. Email & Phone Number

Marietta, GA

Research and answer escalated inquiries as it relates to medical verification's of insurance policies, coding, billing, and claims. Assist team members with securing authorizations and approvals. Guide team members to meet daily productivity goals set by management team. Mentor and counsel team members for accuracy and efficiency in processes and results..

Greater Atlanta Area

Provided customer and system support for integrated Clearwave clients nationwide that utilize NexGen,Centricity, Allscripts, Greenway, Availity, Medicare and other EHR/EMR /Billing and practice management systemsManaged all support personnel through performance management processes, including performance reviews,regular feedback on personal goals, meeting.

Alpharetta, GA

Promptly reviewed and resolve internal/external customer escalations, questions and concernsWorked with departmental heads and team members to update SOP's and communicate new/revised policies appropriately ensuring up-to-date current information is circulatedOversaw daily office operations for staff of 17 employees.Compiled and drafted 2 team case load.

Alpharetta, GA

Verified ICD codes are appropriate for billing using code books and Zirmed.Actively sought ways to effectively maximize headcount to control cost/budgets.Monitored and delegated workload volumes on a daily basis Worked directly with Authorizations and Billing to achieve company revenue goals per month.Recruited, hired, trained and coached on average of 4.

Alpharetta, Georgia

The Team Lead supported a team of 8+ employees.Recruited and trained 4 new hires while maintaining our 98% retention rateContributed to the overall customer service feedback/scores that IPG surveys facilities each quarter resulting in an overall 95% customer stat ratingSkillfully developed departmental goals, objectives, standards of performance, policies.

Alpharetta GA

Managed all DME (Durable Medical Equipment) Manager Accounts for Workers Compensation cases from various client integrated EMR systems within the Authorization Department Maintained consistent follow-up with the WC adjusters and DME providers to insure proper and timely filing per company SLA's Managed/Onboard all contracted VIP DME Managers while focusing.

Atlanta, GA

Maintained various doctors’ surgical schedules at Children's Healthcare of AtlantaCreated batch insurance verification reports for the deptCoordinate between insurance companies, physician's offices, billing office and patients in regards to obtaining all of the necessary documentation for pre-certification of a visit. Identify insurance plans that need to.

Greater Atlanta Area

ResponsibilitiesMaintain two pediatric doctors’ schedules.Schedule multiple surgeries at various hospitals.ICD 9 HCPS/CPTCode Knowledge Insurance verification( Medicaid./ Medicare/All healthcare plans)Identify insurance plans that need to have an authorization / referral and submit appropriate authorization / pre-certification documentation to obtain an.

Southfield, MI

ResponsibilitiesAssess patient vision.Set up testing, and dilate patient eyes.Write prescriptions.Administer contacts and perform I&R’SSchedule Cataract/Lasik surgeries at various locations.Identify insurance plans that need to have an authorization / referral and submit appropriate authorization / pre-certification documentation to obtain an.