Allison Kramer Email & Phone Number

Denver, Colorado, Us

Led cross-functional teams to integrate accessibility best practices into product development lifecycles using EOS framework.Spearheaded the initiative to obtain Accessibility Conformance Reports (ACRs) from 75+ third-party software vendors, ensuring compliance with accessibility standards across HCPF’s digital platforms.Oversaw the procurement process for digital accessibility services, obtaining competitive bids from third-party vendors and ensuring compliance with state accessibility standards for over 6,500 PDF documents.Facilitated the re-procurement of key software solutions, securing contracts with third-party vendors while reducing costs by 75% through strategic pricing negotiations with SIPA.Onboarded ClickUp to facilitate Coordination Meetings using the EOS framework, reducing email communication by 25% and streamlining project management workflows.

Denver, Co, Us

Directed the complete lifecycle, from development to post-release iterations, of a suite of B2C products tailored for the public sector, resulting in a 20% increase in user retention.Enhanced customer satisfaction by 30% through delivering clear and informative support on liquor licensing procedures, showcasing effective communication and customer-centric skills applicable. Organization and maintenance of files, records, and documents for liquor license applications and renewals, implementing systematic document management practices that led to a 20% reduction in retrieval time.

Oversaw Quality Assurance (QA), from development to post-release iterations, of a collection of B2C products tailored specifically for the IT industry.Developed an Excel spreadsheet cataloging all WCAG guidelines, resulting in a 50% reduction in accessibility testing time.Created an interactive game tailored for UX Designers to facilitate learning of WCAG guidelines and accessibility design principles, resulting in a 30% increase in comprehension and application of accessibility best practices.Established and led a thriving meetup group catering to IT professionals aged 40 and above, fostering networking opportunities and enhancing job search skills through the utilization of AI tools, resulting in a 25% increase in job placements.

Sarasota, Fl, Us

Managed the entire lifecycle, from product launch through post-release iterations, of a suite of B2C products customized for the public sector, leading to a notable 20% improvement in user retention through enhanced accessibility features.Produced detailed audit reports utilizing Excel, incorporating prioritized findings, improvement strategies, and a strategic roadmap for enhancing accessibility. Presented findings to 8 cross-functional teams, including executives, designers, developers, and stakeholders, fostering alignment with operations management objectives emphasizing proficiency in data analysis, strategic planning, and cross-functional collaboration.Conducted training sessions for development teams to identify and address accessibility issues systematically. Established and managed a structured remediation process based on insights gleaned from usability tests with vision-impaired users with a 90-98% accessibility score across all 12 accounts.

Denver, Colorado, Us

Led the full lifecycle, spanning development to post-release iterations, of a suite of 300 B2B products customized for the law sector.Implemented a streamlined client communication system utilizing ClickUp, resulting in a 30% reduction in response time and a 20% increase in client satisfaction within the first quarter of deployment.Implemented Agile methodologies within a collaborative environment for the development team, optimizing the remediation of existing web applications. Achieved a significant reduction in website completion time, from 3 months to 2, with a 60% decrease in iterations. Demonstrated effective leadership and project management skills, vital for a Product Manager role focused on Agile development and efficient product delivery.

Guided the entire lifecycle, encompassing development to post-release iterations, of a vast suite comprising more than 150 B2B products crafted to meet the needs of small businesses.Addressed inquiries and resolved concerns, ensuring a 95% resolution rate. Maintained a customer satisfaction rating of 4.8 out of 5, reflecting a commitment to excellence. Achieved a 30% reduction in 24 hour turnarounds through strategic prioritization.Led the oversight of recruitment, interviews, process training, and supervision for a team of 5 associates. Developed standard operating procedures and training documentation tailored to meet the needs of our web application clients.

Denver, Colorado, Us

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