Sales Monitor store performance and the targets to be achieved by the store Ifthere are any discrepancies, to identify corrective measures for the same Ensuring overall store targets are met in each category and tracking thesame against budgets every day Ensure that daily/weekly/monthly sales targets are met Initiate ideas & actions plans, to increase walk-ins, conversion rates andthe overall sales of the storeCustomer Care Monitor overall service standards of the store Deal with customer queries/ complaints in an exemplary, professionaland efficient manner Ensuring all customer complaints are resolved satisfactorilyStock Ensure that core stock check is done on a daily basis & entire stock on amonthly basis Responsible for conduct of periodic stock takes Perpetual InventoryCounting System (PICS), Return to vendor (RTV) & inter branch transfer(IBT) on a routine basis.Management of Store Staff Monitor the Reporting time of the store staff. Rescheduling of store staff if any of them are absent from work. Ensure proper grooming standards are followed by of the store staff Sort out problems amongst the store staff.

CUSTOMER CARE ASSOCIATE SHOPPER’S STOP LTD.(APPARLS/GARMENTS STORE) Maintaining appropriate level of stocks in the store to serve customersproperly. Identifying prospective clients generating business from the existingclientele, thereby achieving BUSINESS TARGET. To look in the queries of the customer and help them out to shop better.

I have worked as an Insurance Advisor provides financial advice to clients on retirement planning, investing, and protecting against risks. and searching the client according to their need . and achieved great conversion rate of customer . i complete the a financial needs analysis with clients, which includes assets and liabilities, tax status, existing insurance and risk analysis.