Russell Putman Email & Phone Number

Gardendale, Al, Us

United States

• Installs, maintains and services assigned equipment at customer locations,• Diagnoses and resolves product performance problems,• Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance,• Takes responsibility for potential or desired follow-up services or problem escalation.• Maintains tools and parts inventory in a secure and accurate fashion.

Trussville, Alabama, United States

Perform basic to advanced troubleshooting and repair for services from tap to Customer Premise Equipment for residential customers and commercial customers. Complete disconnects, downgrades, upgrades, and all installations as business needs require. Troubleshoot and repair advanced residential customer services from the tap to the connection of the CPE for single, multi-family, multi-dwellings units including, but not limited to, all necessary wiring both interior and exterior associated equipment in the forward and return signal path of the customer premise network

Hoover, Alabama, United States

Responsible for installing, relocating, troubleshooting and auditing internet, cable, telephone and alarm services on the customer’s premise.Follows company installation policies.Properly operates and maintains tools and equipment and organizes, and stocks vehicle with the proper equipment in order to perform required duties.Prepares and maintains time logs, reports and other related documentation in accordance with company and departmental policies.