Pre-Litigation of Personal Injury Cases - Obtaining crash/incident reports. Starting Claims, sending LORs, establishing liability. Running insurance policy trace.- Obtaining client medical providers information or initiating treatment with LOPs and/or requesting itemized statements from client's medicare/medicaid or health insurance.- Request medical and billing records with affidavits. Preparing & submitting demands to insurance adjusters.- Run weekly PI metrics reports to see where each case is at and discuss at meetings. - Talk to clients and medical providers regarding treatment and case status.- Negotiations with insurance adjusters on client cases and discuss with attorney and client.- Subrogation of cases, request reductions of medical bills and liens.- Settlement of cases with signing and notarizing of releases, liens, any UIM claims, closing statements/distribution lists and settlement checks.- Training of new case managers as needed.

Full-Time to Part-Time due to Covid• Provide pre-litigation and some litigation legal assistance, administrative, secretarial support for a personal injury law firm; directly assisting the owner/attorney of the firm in all areas of his practice and assuring client confidentiality• Answering phone calls, filing, copying, scanning, checking company emails, communicating with clients and clerks throughout Harris and surrounding counties, set hearings, calendared appointments, prepared letters, retainer agreements for new clients and process fee invoices• Drafting and proofreading all typed material for grammatical, typographical and spelling errors• Filing and organizing legal documents and correspondence• Prepare and process e-filing legal documents, handle court filings and motions with State and Federal courts; collect and record exhibits• Maintain all client files up to date and organized• Assist attorney with trial preparation and draft various pleadings including discovery, motions and answers under attorney supervision• Scheduling/ Arranging client/attorney depositions and mediation; communicating with defense counsel, insurance companies and collection agencies regarding status on cases and maintaining track log of all cases

Full-Time to Part-Time until they closed down*Provide clerical and administrative support to the company including fielding phone calls, faxing, mailing, scanning and handling of client confidential information*Provide clients with excellent customer service *As a Processor, determine negative items affecting client's credit and disputing such negative items to all three credit bureaus on behalf of client *Provide clients with recommendations and/or suggestions on how to improve and maintain their credit scores

Lay OffApplications Engineering Dept: Document Control Specialist: Headquarters office location.• Collect and maintain files of the latest revision level documentation necessary to define project configuration and control manufacturing processes. • Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution. • Maintain a computer database of all filed documentation that ensures fast retrieval of documents. • Perform clerical typing duties to generate documents and drawings as necessary. • Perform duties as defined in document control policies and procedures. • Processing and expediting of engineering material: Transmittals of drawings for approval and certified, inspection instructions, test procedures, manuals.

Office Relocated to Humble and then Closed*Provided clerical and administrative support to the principals of the firm including fielding phone calls, faxing, mailing, scanning and handling of client confidential information*Provided clients with excellent customer service when it came to their credit history. *As Processor, determined negative items affecting client's credit and disputed such negative items to all three credit bureaus on behalf of client*Provided clients with recommendations and/or suggestions on how to improve and maintain their credit and scores so that they may obtain their first home*Training of new hire personnel on company software, providing them with detailed notes on what to do in certain situations, how to handle client confidential information, phone calls and client concerns

*Clerical and administrative support to principals of the firm including fielding phone calls, calender management of office employees. Copying, faxing and mailing*Assisting with travel arrangements , meetings and catering of meetings or special events*Organize and maintain hard copy as well as electronic copies of project files*Contributed to local office support as well as assisting other offices with overflow*Completed special projects and assisgnments as requested

*Data entry of confidential, medicare patient information into company software*Created, organized and maintained hard copy as well as electronic patient files*Ordering of office supplies as well as supplies for our nurses, therapists and our patients*Assisted with Medicare billing and scheduling of nurses and therapists per doctor orders