Chris Saunders Email & Phone Number

Rickmansworth

Hoddesdon

Dartford, United Kingdom

Completed high level requirements documents after liaising with stakeholders to confirm all requirements to feed into feasibility and detail requirements.Identifying and analysing problems and opportunities relating to the project, identifying and evaluating alternative solutions where appropriate for the new serviceWorked with external company to provide.

Complete high level requirements document; liaise with stakeholders to confirm all requirements to feed into feasibility and detail requirements once it has been completed.Identifying and analysing problems and opportunities relating to the project, identifying and evaluating alternative solutions where appropriateIdentify team and project risks and issues.

I worked for LloydsTsb from when i left school and joined in the branch network from counter up to managing a branch. From there i moved to Online banking and became a Business Analyst

Responsibilities included: Managing branch frontline team to allow senior branch manager to see customers and manage sales team Preparation of half year and yearly reviews of frontline teamManaging staff to help branch achieve branch sales targetAccount management and sales to customers

Cash ordering and management for both Cashpoints and tillsManaging branch team to allow branch manager to see customer and sellPreparation of half year and yearly reviews of teamManaging staff holding start of day meeting to attain sales target

Management and balancing of 5 of the busiest cashpoints in the UKBureau De change cashierPremises management of large branch including several refurbishments and introduction of BIT Responsibility for branch IT systems and staff training on introduction of new IT processes Customer account opening Dealing with and responding to customer complaints, both.

Worked in Wembley, Park Royal and Chiswick branches covering the roles of; Responsibilities included: Building relationships with several large companiesBalancing of branches cashpoint Cash ordering and management for both Cashpoints and tillsManaging team of cashiersAssisting Sub manager with preparation of half year and yearly reviews of team Return /.