Cem Uslu Email & Phone Number

Ankara, Turkey

--- Services - MachineryIn my own words back then: “You have the most comprehensive portfolio of solutions in the business, very competitive pricing and high quality. Do you know what is missing here? Customers need to see how tailor made solutions built with these products will look like and they want it fast, like right away.”

Istanbul, Turkey

--- Automation - RoboticsBuilding a new brand, sales and service network from the ground up.“When I took this job four months ago, I knew little about dairy farm robots and automation. I have done a lot of reading, listening, extensive research and many field visits. All the solutions we provide, help our customers save time and labor while increasing quality and productivity. We are in the business of improving lives, one family farm at a time.”

Ankara, Turkey

--- Services - TechnologySwets makes it easy for libraries, universities and companies to reach a wide variety of content and information, both in digital and print form.> A revenue increase of 20% from the corporate sector particularly from the new clients acquired in technology and industrial sectors.> Average time to resolve a customer service issue down from several weeks to less than 3 working days.

Istanbul, Turkey

--- Automotive After Sales Product and Services (OEMs & Delaer Network)Building a new brand, sales and service network from the ground up“You have a van full of brand new machines to be delivered every day. All of them are free of charge because we are running a service business and only charge for the support we provide. All you need to do is plan your day and reach out to deliver good news.”

Istanbul, Turkey

--- AutomotiveFirst online car sales platform through authorized dealers in Turkey. “My name is… I love cars very much… We checked your wonderful web site with my father and decided to buy a car… Many many thanks.” (My all time favorite review, posted by a very young visitor shortly after launch.)otobilgi.com was the first and most visited online automotive platform in Turkey.

Istanbul, Turkey

--- Automotive - After Sales Services Change ManagementTotal restructuring of the Saab Turkey After Sales Services.“I already contacted our factory in Sweden. Next week, engineers in charge of this particular issue will arrive in Istanbul and check your car again to determine the course of action. If in the end, you are stil not totally convinced that the problem is fixed, we will arrange a buy back of your car.”

Istanbul, Turkey

--- Automotive - Marketing Planning & SalesProduct and Brand Management of the first locally produced Corolla “That is not why and how people make purchasing decisions. Many would not care even if this is the best selling car model in the universe with the most advanced technology. Price, quality or terms alone will not sell. People need to feel how exactly it will make a change in their lives.”

B.S.

Education record