Program Executive (Seniors Services)
Current
Sep 2024 - Present
Who is Ace Tay? Overview
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Quick answer
Ace Tay is listed as Program Executive (Seniors Services) at FaithActs, based in Singapore. AeroLeads shows a matched LinkedIn profile for Ace Tay.
Ace Tay previously worked as Office Administrator at Hope Centre (Singapore) and Customer Service Executive at Elite International Logistics. Ace Tay holds Continuing Education And Training Certificate, Software Engineering from Nanyang Technological University Singapore.
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FaithActs
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Profile bio
About Ace Tay
Portfoliohttps://ace-tay-portfolio.netlify.app/I am currently based in Singapore and have been working in the field of charity and non-governmental organizations. While I have a background in this sector, I am passionate about transitioning into a career as a full stack developer. I am in the early stages of my coding journey, focusing on languages like Java, JavaScript, React, and Springboot. My goal is to gain expertise in these areas so that I can contribute to the world of software development and create meaningful technology solutions.
Current workplace
Ace Tay's current company
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5 roles
Ace Tay work experience
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Office Administrator
Hope Centre (Singapore)
- As the key confidant to the Center Director, provided invaluable support in overseeing multiple special projects and recurring essential ceremonies, leveraging deep business insights.-During the pandemic, collaborated closely with the Center Director to repurpose two facilities and partnered with Singapore Authorities including MSF, NCSS, and various charities to offer shelter and support to homeless individuals.Rapidly repurposed facilities within one week to accommodate the first homeless individual, subsequently ensuring continuous hospitality for a total of 30 people over a span of 6 months.-Provided essential support to the Center Director in ensuring the operational readiness and successful delivery of recurring crucial events, including AGM and charity events. Collaborated with Members of Parliament (MPs) and the Mayor of the Singapore Government to facilitate seamless execution.
Mar 2020 - Sep 2024
Customer Service Executive
- Successfully managed daily import and export operations for 30+ bulk shipments, ensuring accuracy, compliance, and timely permit applications.- Maintained meticulous data accuracy on crucial documents such as Bill of Lading (BL), Invoice, Packing List, and Surveyor Report, meeting customer-specific requirements.- Demonstrated exceptional organizational skills by ensuring timely document delivery to customers, facilitating efficient communication and customer satisfaction
Dec 2017 - Feb 2020
Shipping Officer
Evergreen Shipping Agency (Singapore) Pte Ltd
- Achieved an operational success rate of 85% for transshipment (export) in over 35 container vessels on a weekly basis.- Achieved optimal utilization of 480 containers for daily shipping by collaborating closely with the principal office and sales team.- Served as a mediator between the principal office and sales team, effectively resolving disagreements and managing unpredictable incidents to ensure smooth and uninterrupted shipment processes.
Aug 2016 - Oct 2017
Customer Service Executive
- Oversaw the daily import and export operations for 15+ FCL, LCL, and Air shipments, ensuring smooth and efficient processes.- Prepared essential shipping documents, including Booking Confirmations, Bills of Lading, Delivery Orders, and permits, ensuring accuracy and compliance with regulations.- Proactively addressed and resolved customer inquiries and issues, providing timely and effective solutions to maintain high customer satisfaction.- Ensured strict compliance with import and export regulations, managing matters such as DG declarations, permits, and trucking arrangements to facilitate smooth operations.- Maintained strong communication channels with customers, actively managing follow-up bookings and providing exceptional customer service throughout the shipment process.
Mar 2014 - May 2016
2 education records
Ace Tay education
Continuing Education And Training Certificate, Software Engineering
Diploma In Business Administration, Supply Chain Management
FAQ
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What company does Ace Tay work for?
Ace Tay works for FaithActs.
What is Ace Tay's role at FaithActs?
Ace Tay is listed as Program Executive (Seniors Services) at FaithActs.
Where is Ace Tay based?
Ace Tay is based in Singapore while working with FaithActs.
What companies has Ace Tay worked for?
Ace Tay has worked for Faithacts, Hope Centre (Singapore), Elite International Logistics, Evergreen Shipping Agency (Singapore) Pte Ltd, and Ov Logistics Sas.
How can I contact Ace Tay?
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What schools did Ace Tay attend?
Ace Tay holds Continuing Education And Training Certificate, Software Engineering from Nanyang Technological University Singapore.
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