Responsible for directing, coaching, and encouraging partners in apositive team environment to reach their individual goals.Able to nurture and grow partner relationships among a team of 8+individuals within a fast-paced diverse environment.Able to resolve customer conflicts with effective business acumen skillsin a retail environment.Responsible for store improvement plan targeting store metrics such asbeverage quality, food quality, cleanliness, and operation times with30% improvement within the quarter.Responsible for day-to-day inventory management to assure properlevels of products while working around such challenges as shippingdelays, product shortages, and order cancellations.Translate overarching strategic goals such as labor efficiency amongthe district to better align the store with the overall enterprise mission byusing my financial degree.

Developed and nurtured producer relationships within the OneAmerica finance/insurance team in order to better understand client’sgoals, objectives and direction.Responsible for creating monthly financial reports utilizing pivot tablesand database lookups across multiple systems within One America.Effectively managed multiple priorities within specific timelines in orderto meet or exceed client deadlines and corporate metrics.Corresponded daily with multiple financial professionals includingsenior management regarding time sensitive cases.Able to translate the client’s immediate needs to the operations teamin order to better achieve leadership goals while keeping the humanelement in mind.Developed and implemented recommendations and solutions toaddress client concerns.