Techops Manager Americas
CurrentCurrently leading a global team of 12+ professionals, supporting LATAM, EMEA, and APACoperations, ensuring operational excellence through collaboration with internal and externalstakeholders.Led the creation and optimization of systems monitoring using DataDog, enhancingoperational efficiency and incident escalation processes with automated alerts, improvingmonitoring efficiency and service reliability.Fostered innovation and collaboration across regions, achieving significant improvements inincident handling and operational efficiency.Developed and executed cost-saving, time-efficient strategies, boosting deliverables andminimizing side effects with the implementation of technical stacks and processesKey Skills: Observability, Incident Management, Scrum, Process Optimization, AWS(CloudWatch, Lambda, EC2, S3), Automation, Team Leadership, Global Operations