Amanda Chablani Email and Phone Number
Amanda Chablani work email
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Amanda Chablani personal email
I partner with instructors and program managers to design, develop, and evaluate engaging courses. I use technology to bridge distances, build community, and enhance learning. I specialize in evaluating programs for accreditation, to meet program goals, and to maximize student satisfaction and success.
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Kern National Network For Flourishing In MedicineOak Park, Il, Us
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Instructional Designer, Sr.Kern National Network For Flourishing In Medicine Oct 2024 - Present -
Senior Instructional DesignerLoyola University Chicago Feb 2020 - Sep 2024Chicago, Illinois, UsGuide instructional design team across three programs and 60 courses per termLead instructional design team in planning, operationalizing the move from face-to-face to fully onlineDeveloped auditing tools and processes to assure course quality and compliance with ABA requirements -
Instructional DesignerLoyola University Chicago Apr 2016 - Feb 2020Chicago, Illinois, UsServed as lead instructional designer to launch one of the nation’s first hybrid J.D. programsPartnered with faculty to develop 15-20 new hybrid courses per termSuccessfully designed, developed, and launched two fully online programs
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Instructional TechnologistLoyola University Chicago Oct 2015 - Apr 2016Chicago, Illinois, UsAssisted faculty with the design and function of online, blended, and face-to-face classesAdvised and supported faculty on the use of online educational technologyDesigned and developed online eLearning tutorials and in-person training sessions.
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Manager Knowledge ManagementHostway Services, Inc Feb 2014 - Mar 2015Austin, Texas, UsCreated online, flexible trainingIdentified gaps and assessed needs toward developing specific training and toolsOversaw the creation, managed implementation of online knowledge basesManaged projects, complex timelines, and changing priorities. -
Customer Loyalty ManagerHostway Services, Inc Apr 2012 - Feb 2014Austin, Texas, Us• Created and managed operations of company loyalty programs to completely reverse negative word of mouth: Develop Brand Ambassador program to increase brand affinity and facilitate customer involvement in new product releases, managed referral programs across products to grow customer-base. • Created, implemented, and managed ongoing customer satisfaction surveys.• Created and managed win-back, retention and nurture programs. • Monitored quantifying and reporting brand affinity and reputation.
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Manager Corporate DevelopmentHostway Services, Inc Apr 2010 - Apr 2012Austin, Texas, Us• Implemented cross-departmental projects, reduced churn, and improved customer experience: Managed multiple projects in response to feedback result, including product and operational improvements and the creation of a targeted triage group to reduce customer support response times from weeks to hours. • Reported customer feedback to leadership: Created and delivered reports to best facilitate decision-making by leaders in product development, customer support, and top-level executives. • Developed and managed a retention process: Created customer facing group with mandate to retain existing customers by providing targeted assistance, competitive pricing, and escalation processes. • Created and implemented call-center employee satisfaction surveys and focus groups across multiple locations: Created feedback loop to report to leadership where employees could be better engaged to improve the customer experience
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Policy Research And Communications ConsultantWrite Research Services Jul 2006 - Mar 2010• Developed learning tools and handbooks: Researched and wrote a series of training modules guiding grassroots NGOs through the process of initiating performance measurement and evaluation systems.• Designed and conducted research projects: Created a report for a global foundation to examine the effectiveness of its giving in response to natural disasters.• Developed and implemented surveys and internal audits: Developed internal and external evaluations to measure effectiveness of particular programs and events.• Contributed to online communications: Created and updated web site content, contributed blog entries, and created and managed online advocacy campaigns.• Managed focus groups and interviews for ongoing research projects and program evaluations.
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Evaluation ConsultantTcc Group Aug 2008 - Feb 2009New York, Ny, Us• Managed online assessment tool product: Managed sales strategy, tool development, and day-to-day operations of online product that allowed organizations to assess their own needs, strengths, and weaknesses. Oversaw all customer communications, new customer acquisitions, and managed relationship with technology vendor. • Designed and implementing program evaluations: Created evaluation frameworks for multi-year initiatives. Collected and analyzed both qualitative and quantitative data.• Report writing and results presentations: Synthesized evaluation reports to create compelling communication materials.• Public speaking: Prepared and presented workshops and webinars for clients. -
Customer Service ManagerHostway Corporation Aug 2000 - Aug 2004Austin, Texas, Us• Managed daily activities of customer service department: Developed a friendly, professional and effective customer service team responsible for providing excellent service to customer base of more than 100,000.• Recruited, trained, and mentored new team members: Identified superior candidates, developed training program and materials, tracked progress, and provided support for new hires.• Coordinated with leadership: Worked with staff and managers of other departments to formulate cohesive and collaborative solutions to both short- and long-term problems.
Amanda Chablani Skills
Amanda Chablani Education Details
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University Of Wisconsin-StoutInstructional Design -
University Of Illinois ChicagoSociology 2006
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Depaul UniversityPolitical Science
Frequently Asked Questions about Amanda Chablani
What company does Amanda Chablani work for?
Amanda Chablani works for Kern National Network For Flourishing In Medicine
What is Amanda Chablani's role at the current company?
Amanda Chablani's current role is Instructional Designer.
What is Amanda Chablani's email address?
Amanda Chablani's email address is ac****@****mac.com
What schools did Amanda Chablani attend?
Amanda Chablani attended University Of Wisconsin-Stout, University Of Illinois Chicago, Depaul University.
What are some of Amanda Chablani's interests?
Amanda Chablani has interest in Survey Design, Politics, Qualitative Analysis, Education Policy, Evaluation.
What skills is Amanda Chablani known for?
Amanda Chablani has skills like Instructional Design, Project Management, Customer Satisfaction Analysis, Qualitative Research, Management, Data Analysis, Technical Writing, Adult Learning Theory, Quality Assurance, Training Management, Articulate Storyline, Crm.
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