Andrew Chapleau Email & Phone Number

Mount Prospect, Illinois, United States

• Supervises a team of five technicians, ensuring accurate and timely processing of samples
• Serves as the main point of contact for team members and other departments to resolve inquiries and relay requests to appropriate parties
• Coordinates with approved vendors to subcontract testing when not available in house, ensuring timelines, pricing and methodologies meet client requirements and company guidelines
• Efficiently manages inventory with Microsoft Excel and procurement with Oracle NetSuite
• Develops and implements Standard Operating Procedures using Quality Management System
• Completes Corrective Action Reports to address nonconformities, investigating their root cause and identifying steps to avoid their re-occurrence

Mount Prospect, Illinois, United States

• Verified laboratory sample receipts using Chain of Custody documentation, ensuring accurate and timely processing
• Utilized Microsoft Office (esp. Excel) and LabWorks LIMS software for entry and editing of sample metadata
• Identified and resolved discrepancies in documentation and samples, liaising with other departments as needed
• Upheld stringent lab safety and quality standards by meticulously following Standard Operating Procedures and maintaining an aseptic work environment.
• Demonstrated strong written and verbal communication and team collaboration skills
• Cross trained in various microbiology lab and clerical functions

Park Ridge, Illinois, United States

• Waited tables in both restaurant and and event settings with a focus on attention to detail
• Entered orders into POS system, ensuring accuracy
• Prepared and served variety of cocktails and other alcoholic beverages
• Set up and broke down events including weddings, banquets, conferences and other functions
• Followed strict food safety guidelines when preparing and handling food items

Park Ridge, Illinois, United States

• Provided high quality service at fast paced deli counter, slicing meats, making sandwiches and preparing salads
• Utilized, maintained and cleaned various equipment including ovens, fryers and slicers
• Took inventory and sorted new product from warehouse deliveries
• Maintained a sanitary workplace, meeting food safety standards
• Answered the phone and took large orders for parties and other events

Associate'S Degree, Computer Science

High School Diploma

Graduated with Illinois State Scholar distinction