Sridhar Acharya Email and Phone Number
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As a seasoned Engineering Leader, I bring a wealth of experience in managing global Agile teams and driving the delivery of products that significantly impact revenue streams. My career has been marked by a consistent record of delivering mission-critical products, both in hybrid cloud and SaaS environmentsProfessional HighlightsStrategic Leadership - Spearheaded various initiatives, including the selection of a Cloud-based Speech engine, which doubled the scalability of our platform. Collaborated closely with Product and PMO teams to develop high-value customer release roadmaps, balancing new capabilities, customer enhancements, and technical innovation.Product Delivery Excellence - Built and led a diverse global team of over 100 members, maintaining a net customer retention rate of over 98% for eight consecutive years. This achievement was a testament to our commitment to delivering key customer values through multiple platform releases using the SAFe Agile framework.Innovation and Architecture - Pioneered the abstraction of Speech Engine functionality, enabling data-driven intent definitions and a versatile recognition architecture. This innovation allowed the integration of various top-tier engines to address specific clinical use cases. My leadership in developing a unified architecture for Observability and a Cloud-VOIP solution for SMB healthcare customers highlights my focus on innovative and practical solutions.Culture and Community - As a culture champion, I played a pivotal role in the smooth acquisition and integration of Extension Healthcare into Vocera. I led a team that aligned engineering organizations across key objectives, establishing measurable goals and leveraging organizational surveys to track progress and identify areas for improvement.Operational Efficiency and Financial Acumen - Successfully managed department and AWS budgets, achieving a significant reduction in AWS spend through automation and accurate spend projection. My approach to operations also included leading an Escalations team that effectively reduced customer escalations by over 50% within 10 months.
Stealth Startup
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Stealth StartupSan Francisco Bay Area
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Vp Of EngineeringStryker Mar 2022 - Dec 2023Kalamazoo, Mi, UsLed the Voice, Messaging and Analytics team in deploying hybrid cloud solutions for large healthcare networks spanning healthcare communication and clinical workflow technologies. Oversaw engineering for voice, messaging, and analytics. Promoted to Vice President for my leadership and operational excellence.Strategic Leadership:Led the selection of Partner for Cloud based Speech engine allowing the scalability of the Platform to expand by 100% without changing the margin profile of the offering.Built a 100+ member diverse global team of leaders and contributors and aligned them towards delivering key customer value with multiple platform releases using SAFe Agile framework achieving a net customer retention rate of over 98% consistently for the last 8 years. -
Vp Of EngineeringVocera Communications (Acquired By Stryker) Sep 2019 - Mar 2022Led the initiative to abstract Speech Engine functionality from the application code enabling the creation of data-driven intent definitions and a speech engine-agnostic recognition architecture leading to the ability to integrate various top-tier engines to address specific clinical use-cases.Recognized the importance of Observability and Supportability as key areas for Product investment spearheading the development of a unified architecture for Observability, standardizing on the Micrometer API for metrics collection, utilizing Prometheus agents for aggregation and monitoring, and implementing Grafana for data visualization.Led the Cloud-VOIP initiative to provide a Cloud Native solution for SMB healthcare customers minimizing on-prem IT footprint.
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Sr. Director Engineering, PlatformsVocera Communications Nov 2012 - Oct 2019San Jose, Ca, UsEstablished and led an Escalations team, which rose to the challenge of introducing the New Platform to our customers by collaborating across departments to proactively analyze customer metrics and swiftly resolve issues, successfully reducing escalations by over 50% within 10 months and preventing major outages. Used a Ninja Framework approach to get the desired results.Led the initiative to simulate a customer-zero environment inhouse which involved collecting and anonymizing customer usage data, creating profiles, and employing a highly scalable simulation framework to replicate large healthcare environments to characterize and document the performance benchmarks for the overall solution.Developed organization wide Developer metrics infrastructure ingesting data from tools like Jira, Jenkins, Bitbucket and Test Rail to understand Scrum Lane based metrics to baseline teams and setting aggressive goals for continuous improvements. -
Sr. Director Engineering Emerging Technology GroupCisco Systems Jan 2010 - Nov 2012San Jose, Ca, UsRecruited, mentored and grew senior engineering leaders by creating a culture of ownership, collaboration and career development. Introduced Agile methodology by emphasizing automation as a cornerstone of development and test processes that improved quality and predictability resulting in measurably increased customer satisfaction.Managed development and deployment of scalable, highly available web based systems with 100,000+ users.Collaborated with product management to understand key customer use cases, go-to-market, scale, monetization models and licensing requirements to ensure required capabilities are incorporated into the products.Structured the engineering organization to align with business goals by minimizing layers, increasing transparency, communication flow, accountability and fostering innovation. -
Director Engineering, Emerging Technology GroupCisco Systems Jun 2006 - Jan 2010San Jose, Ca, Us
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Sr. Manager Network Management Technology GroupCisco Apr 1998 - Apr 2006San Jose, Ca, Us
Sridhar Acharya Skills
Sridhar Acharya Education Details
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Stanford University Graduate School Of BusinessStanford Executive Program -
Kansas State UniversityComputer Science
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Indian Institute Of Technology, DelhiIndustrial Engineering
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Motilal Nehru National Institute Of TechnologyElectrical Engineering
Frequently Asked Questions about Sridhar Acharya
What company does Sridhar Acharya work for?
Sridhar Acharya works for Stealth Startup
What is Sridhar Acharya's role at the current company?
Sridhar Acharya's current role is Spearheading Cloud, Voice & Analytics in Mission Critical Applications | Versatile Engineering Leader.
What is Sridhar Acharya's email address?
Sridhar Acharya's email address is sa****@****era.com
What is Sridhar Acharya's direct phone number?
Sridhar Acharya's direct phone number is +140888*****
What schools did Sridhar Acharya attend?
Sridhar Acharya attended Stanford University Graduate School Of Business, Kansas State University, Indian Institute Of Technology, Delhi, Motilal Nehru National Institute Of Technology.
What skills is Sridhar Acharya known for?
Sridhar Acharya has skills like Cloud Computing, Virtualization, Strategy, Agile Methodologies, Live Video Streaming, Network Management Applications, User Experience, Scalable Architecture, Scalable Web Applications, Executive Management, Operational Excellence, J2ee Application Development.
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