Chase Thacker work email
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Chase Thacker personal email
Chase Thacker phone numbers
I am a data-driven problem-solver, and I love dynamic workplaces where I am constantly presented with new problems. I have a proven track record of using data insight to create solutions that lead directly to cost savings.I am currently studying data science and applying new skills to my current role. I am always seeking to improve myself and add more value to my organization.You can check out my personal website and data-themed blog here: achasethacker.com
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Software EngineerSellers DorseyHuntington, Wv, Us -
Software EngineerDignifihealth Oct 2023 - PresentWilliamson, Wv, Us -
Product Data ScientistCash App Jun 2022 - Oct 2023New York, Ny, Us -
Data AnalystInkitt Nov 2021 - Jun 2022San Francisco, California, Us -
Head Of Customer ExperienceInkitt Nov 2019 - Nov 2021San Francisco, California, UsI develop KPIs and goals for the customer experience department and manage my team to ensure we meet those goals.I create data-driven escalation processes to solve emerging issues quickly.I am responsible for the ongoing maintenance of knowledge resources to ensure internal and external resources are accurate and usefulI dedicate 25-30% of my time to query and analyze data to empower other teams in their decision-making.
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Customer Service Team ManagerAmazon Jun 2016 - Oct 2019Seattle, Wa, Us -
Seasonal Cs LeadAmazon Sep 2015 - Jun 2016Seattle, Wa, UsAnalyzed contacts to determine trends in call behaviors Coached associates on call behaviors to improve performance Communicated with various internal teams to escalate ongoing and emerging issues Developed and advocated for updates to internal policies to address upcoming issues
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Customer Service AssociateAmazon Oct 2013 - Sep 2015Seattle, Wa, UsHTS Quarterly Top Performer awarded every quarter from Q2, 2014 – Q1, 2015 Developed supplemental technical training that was pushed out to worldwide network Trained peers in emerging technologies “He was a leader amongst his peers” –Terri Brown (Customer Service Manager)
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Workflow ApprenticeAmazon May 2015 - Aug 2015Seattle, Wa, UsQuickly responded to email inquiries sent to the Workflow inbox Updated and communicated daily and weekly reports Created training schedules to train agents quickly while maintaining service levels Developed and proposed “Beast Mode” idea to site leadership to improve site knowledge of productivity goals
Chase Thacker Skills
Chase Thacker Education Details
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Georgia Institute Of TechnologyAnalytics -
Marshall UniversityGis
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The University Of SheffieldMaterial Culture Studies - Archaeology
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Marshall UniversityAnthropology
Frequently Asked Questions about Chase Thacker
What company does Chase Thacker work for?
Chase Thacker works for Sellers Dorsey
What is Chase Thacker's role at the current company?
Chase Thacker's current role is Software Engineer.
What is Chase Thacker's email address?
Chase Thacker's email address is ct****@****zon.com
What is Chase Thacker's direct phone number?
Chase Thacker's direct phone number is +130469*****
What schools did Chase Thacker attend?
Chase Thacker attended Georgia Institute Of Technology, Marshall University, The University Of Sheffield, Marshall University.
What are some of Chase Thacker's interests?
Chase Thacker has interest in Animal Welfare, Children.
What skills is Chase Thacker known for?
Chase Thacker has skills like Arcgis, Remote Sensing, Sql, Historical Archaeology, Microsoft Excel, Microsoft Office, Libreoffice, Spreadsheets, Social Media, Twitter, Project Management, Teaching.
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