Akshay Chawdhry Email & Phone Number

Oslo, Norway

Oslo, Norway

Oslo, Norway

Greater New York City Area

• Product Manager of Citi Service Insights: a new and unique product which gives clients a digital dashboard to view, raise, track, manage, close and reopen cases with Citi Service. - Grew the client base for the product from 1 active client in Jan 2020 to over 1000 by December 2020 - Spearheaded various developments such as SWIFT gCASE integration and improved case visibility on the portal. • Executed developments of Citi WorldLink® on Citi Payment Insights such as Project Galileo (documents’ statuses integration of payments), client notifications on payment returns and recalls, stopping a WorldLink payment through the portal among others. • Led all Financial Institution clients-specific developments such as risk review of transactions, MT202 transaction visibility through gFIT integration, the Report Designer, client notifications on returns and recalls through MT199 messages and so on. • Facilitated various CitiDirect BE® developments such as transitioning to a new UI framework and changing the entitlements model

Greater New York City Area

• Trained over 700 colleagues and over 1000 clients as the Client Executive of the Payment Insights team. Responsibilities included: - Acting as the primary POC for internal and external queries, setting up and providing demos, resolving client raised defects. - Leading product development based on client feedback, such as always showing MT messages on Proof of Payment letters, allowing multiple transaction reference searches on the product dashboard, and UI redesign.• Assisted the Mass Commercialization effort of the product, taking enabled clients from 167 clients to ~25k clients by year-end.• Created and updated all client-facing materials such as overviews, user and entitlement guides, FAQs—including leading and managing vendor relationships where required for a project e.g. creating a click-through demo website for the product.• Pioneered the creation and management of a Collaborate website to centralize all the product information within a single source.• Engaged with the Marketing and Sales/AM teams to drive product adoption—from 6% to 33% by year-end. Responsibilities included running trainings; creating new materials such as a Payment Insights toolkit, email templates and marketing/demo video.• Facilitated the creation of ongoing business review documents such as ExCo decks and P&R Strategic Initiatives updates.

Greater New York City Area

Global Governance, Client Experience and Strategic Initiatives Analyst.• Coordinated the completion of Global Commercial Cards’ Product Approval Program (PAP) Interim Review in November 2017 through partnership with different Cards teams: product, sales, risk, legal, compliance, client operations, technology, service etc. PAP details all the Commercial Cards product offerings and functional details, along with the associated key risks and controls • Oversee the adoption of electronic signatures via the DocuSign platform in Commercial Cards globally; entails gathering local business approvals, training colleagues, running demos, and creating a global structure which maximizes reporting capabilities• Run the monthly Global Client Experience Forum calls; responsibilities include creating the deck, managing the issues tracker, identifying themes of inefficiency and chasing updates. Number of open items reduced to 29 today from 60 in September 2017• Improve client experience through various initiatives such as removing onerous requirements for onboarding PAs and Non PAs (Program Administrators), validating and migrating onboarding documents to a centralized site, driving global consistency etc.

Greater New York City Area

Worked as a Resident Assistant (RA) in NYU's Greenwich Hall. • Supervised a floor of 48 upperclassmen and first-year residents to build a supportive of their academic and personal growth through a wide variety of over 30+ floor and all-hall programs throughout the year• Represented Greenwich Hall in the RA Council; collaborated with professional staff to provide feedback, bring forth issues faced by the RA community and devise ways to enhance the RA and residential life experience as a whole

New York City

• Working in the Office of Undergraduate Admissions entails filing, consolidating and preparing all the incoming data from aspiring students. • All of these documents have to be filed properly into the system and kept in the office to make sure that the admission counselors have all they need to make their decision, along with providing help to aspiring students regarding the status of their documents and application status.

Greater New York City Area

• A Commuter Assistant (CA) is a leadership position focused on creating a comfortable environment for first-year commuter students by organizing individual and group programs for a cohort of approximately twenty students.• Provided the students with campus-related information and acted as a role-model and friend.

New York

Worked in the Global Corporate Marketing Team. • Tracked the Citi Treasury Diagnostics campaigns in North America, India and Greater China in an effort to register firms to take the diagnostic survey, and understand where they are lacking in treasury management compared to other firms in the industry• Performed a client portfolio review of Morgan Stanley and created a deposit summary to aid the TTS North America liquidity team in re-pricing Morgan Stanley’s deposits based off of new Basel III regulations• Spearheaded the creation of the Citi Online Academy Webinar “TV Guide” to drive client replays and engagement; assisted the TTS Global Marketing team by compiling the TTS Weekly Newsletters, TTS Q2 Quarterly Update, Digital Dashboard etc.

Kolkata, India

Worked in the Corporate M&A Team.• Advised a Ferro Chrome company in Kolkata, India on the slump sale of one of its production facilities to a Steel company, in a deal worth approximately $165 million- Analyzed the Steel and Mineral industries to assist SBI Caps in their role as the transaction advisors by looking at the current state of the markets, future prospects and valuation metrics of the companies involved• Created and presented a report to the entire Kolkata regional office on the state of Mergers and Acquisitions in the Indian Economy with a special focus on the Indian Power, Steel and Cement Industries; examined a past deal in the report involving Adhunik Power & Natural Resources Limited’s (APNRL) effort to finance new power plants in Jharkhand, India

Bachelor’S Degree, Finance And Global Business, 3.8/4

Activities and Societies: Stern Investment Analysis GroupReceived a B.S. in Business (Magna Cum Laude) with a concentration in Finance.

Bachelor'S Degree, Economics, 3.9/4

Activities and Societies: Commuter Student Council, Investment Analysis Group, Sport Taekwondo Team, Commuter Assistant, Supporting.

High School, Business/Commerce, General, 91.3/100.0

Activities and Societies: School President, Debate Team, House Basketball Team, House Soccer Team, School Rock Band, School Quiz Team.

Elementary And Middle School

Activities and Societies: Debate Team, Nature Club, Class President