Angelico H. Email & Phone Number

Central Luzon, Philippines

Projects Involved:Understand and follow Change Management process using ServiceNow in planning and implementation of tasks and projects.Currency Upgrade - Firmware & ESXi Host:Plan, organize, and implement the host upgrade of different customers dedicated and shared VMWare environment to maintain N-1, latest security patches, and address end of life vendor support.Communicate with customers, Project Manager, SDM, and Engineers to plan the upgrade to make sure the high availability and no impact/outage to the production resources during the upgrade.NetApp Unification and Uplift:Handles the decommission side of the project for IaaS VMWare resources - clean up of unused VMs, unmount datastores.Organize de-racking of physical host, and NetApp Storage Controllers, disk shelves, and HDD with various teams including DCBC, Hardware Maintenance, and Storage.BSG Decommission:Decommissioned hundreds of virtual resources - VMs, datastores, network groups, and vCenters.Decommissioned hundreds of physical devices - racks, and blade servers, storage controllers, and data center racks.Plan, and organize the decommission with DCBC, Hardware Maintenance, Project Manager, Project Coordinator, and Engineers to maintain the availability of production resources.Resulting in a million dollar savings for the company.

Port Melbourne, Victoria, Australia

Cloud and Managed ServicesCurrency Upgrade ProgramBSG Decommission ProjectSystems Provision and MaintenanceData Centre and Virtual Administration

Quezon City

Completed the client’s nationwide IT upgrade in 170 remote sites by migrating the system from physical servers to VMWare and Hyper V environment.Manages physical servers, VMWare, and Hyper-V infrastructure of “Land Tilting Computerization Project” across the country with more than 3000 users.Supervise the maintenance, and scheduled downtime by providing proper bootup and shutdown procedures of ESXi hosts and storage to avoid data corruption.Manages AWS production, and testing environments. Implement AWS security best practices, compliance, and cost optimization for activated services.Responsible in AWS infrastructure SOC Monitoring and analyzes remediation of findings.Troubleshoot downtime critical issues of SAN storage, ESXi hosts, and vCenter servers.Participate in data center disaster recovery planning, and testing to discover flaws, and ensure the ability to restore operations.Conducts capacity and performance management to manage health, and provisioning of resources.Conduct daily monitoring and preventive actions to maintain the maximum uptime of the HQ and site data center and IT infrastructure.Setup and maintain different test lab environments such as AWS, production, staging, testing, and development of software, and web applications.Maintain and troubleshoot 300 domain controllers deployed to all remote offices such as promoting, demoting, remove lingering objects, and fix trust relationship issues.Conduct technical reviews of release notes before deployment of files, and version update from testing up to production.Perform proactive maintenance and monitoring of the Tivoli Storage Manager and tape library. Ensuring that all scheduled backups are completed successfully.

Region Iii - Central Luzon, Philippines

• Maintain the maximum uptime of data center and hub rooms by conducting daily IT infrastructure monitoring. • Improved the structured cabling of the hub rooms to organize data, voice, and PABX networks. • Enhance security and compliance by implementing policies and least privilege access. • Monitor daily threat alerts and incidents logged by endpoint security and take necessary actions. • Collaborate in system analysis and project implementation of IT infrastructure. • Implement tools to support the day to day operation of frontlines and back office. • Authored technical knowledge base of the company for both end-users and IT staff. • Supervise and train IT trainees that results in good feedback from the management. • Train users on security awareness, risks, procedures, and processes on a daily basis.• Work with other SBUs and vendors to understand business and application requirements.

Region Iii - Central Luzon, Philippines

• Responsible in maintaining the overall IT assets and equipment of the company.• Provide timely response and resolution to all technical difficulties that end users may encounter in accordance with business policies.

Pasig City, Philippines

• Integrated various ads SDK and API to enhance game monetization capabilities. • Maximized game revenue via ad best practices and ad cross promotions. • Published hundreds of games in Google Play, Amazon, and Barnes & Noble. • Built and managed the version release of all internal games.