- 5+years experience and sound knowledge in SQL, Salesforce Admin ,SAP HCM, SAP SD - Exposure to Core Java, Python and Salesforce Admin- Customized and Configured Salesforce to meet specific business needs, ensuring optimal functionality and user experience. - Collaborated with team and client to gather and analyze business process requirements, and implemented solutions within Salesforce- Created Holiday Calendars and Responsible to holiday calendar configuration. - Developed and maintained reports and dashboards to provide insights into key performance metrics, supporting data-driven decision-making.- Supported data management tasks, including data imports, updates, and maintaining data accuracy using data loader and other tools.- Lead the team to support and provide resolutions to critical support requests.- Salesforce Admin tool to manage users access and privileges.