Achintha Dissanayake Email & Phone Number

Perth, Wa, Au

Perth, Wa, Au

Perth, Western Australia, Australia

- Identify business/project requirements to determine software solutions.- Project Document Review to ensure project solutions are optimal in process design, flow,completeness and useability.- Analyse existing business processes to identify opportunities for improvement.- Design, develop and implement new and enhanced processes to maximise quality ofservice, productivity and cost effectiveness.- Work closely with the project team and operations personnel to ensure business/projectgoals are met effectively.- Design viable processes through high-level modelling, process flow modelling andprocess re-engineering methods.- Write work instructions to provide the teams with guidance on how to carry out newlyimplented processes.- Produce process impact assessments (FTE calculation).- Assist implementation tasks related to the process uplift/change and ensure thecommunication of the change is effectively managed.- Conduct training sessions with the involvement of change managers.- Risk assessment and feedback on manual controls.- Post Implementation support and guidance.

Perth, Western Australia, Australia

- Liaising with dealers and advisers to arrive at effective and productive solutions.- Reviewing work instructions to affirm that processes are conducted accordingly.- Ensuring requested dealer transfers are actioned on a timely basis.- Creating new business by adding advisers to the company portfolio.- Managing stakeholder requests and queries.

- Serving customers and ensuring the operation of the store. - Obtained vast experience in customer service, stock rotation, product presentation, product marketing, team work and customer relations. - Usage of NAMOS (Star Boss) system for back-office operations that includes the generation end of business days reports, stock takes, ordering of stock and documentation.

Sri Lanka

- Liaise with internal and external stakeholder groups and conduct interviewsfor effective elicitation.- Identify business processes and behaviours and analyse gathered data forprocess optimization.- Identify and document project requirements.- Development of project proposals and progress reports.- Use business intelligence tools such as Microsoft PowerBi to analyse keydata.- Train staff on new business processes.- Provide knowledge and input for various project stakeholders

Perth, Western Australia, Australia

- Serving customers and ensuring the operation of the store. - Obtained vast experience in customer service, stock rotation, product presentation, product marketing, team work and customer relations. - Usage of NAMOS (Star Boss) system for back-office operations that includes the generation end of business days reports, stock takes, ordering of stock and documentation.

Sri Lanka

- Identify problems and inefficiencies within the warehousing process of the organization.- Design and implement processes according to business requirements.- Liaise with internal and external stakeholders of the organization.- Prepare project proposals, business requirements documents and reports.- Conduct stakeholder interviews for project requirements elicitation.- Interrogating data to Identify trends on the sale of goods and utilizing the data to uplift the overall turnover of the business.

Master Of Management Information Systems, Management

Professional Qualification, Management Accountancy

Fully qualified as a CIMA management accountant

Ba (Hons) International Business And Finance, Business And Finance, 2Nd Upper

Education record