Achintya Gupta
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Achintya Gupta Email & Phone Number

Customer Account Manager at Business Needs Inc.
Location: Noida, Uttar Pradesh, India 11 work roles 4 schools
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Current company
Role
Customer Account Manager
Location
Noida, Uttar Pradesh, India
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Achintya Gupta is listed as Customer Account Manager at Business Needs Inc., a with 20 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Achintya Gupta.

Achintya Gupta previously worked as Principal Consultant at Infosys and Sr Manager - Projects at Cognizant. Achintya Gupta holds Mba, Hr from Jiwaji University.

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Business Needs Inc.

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About Achintya Gupta

Achintya is program / project management professional with demonstrated successes in running the digital marketing CoE (Bangalore, India), leading teams, developing/improving processes and handling multiple accounts leading to successful project deliveries in multiple domains. Achintya has earned external certifications in multiple digital marketing products and is a certified Scrum Master. Achintya specializes in:-Project / Delivery Management-Program Management-Waterfall and Agile Methodologies-P&L Management, Financial Modelling-People Management-Stakeholder Management-Pre-Sales activities – Contribution to RFPs-Designing and Implementing ProcessesSelected Achievements:-Successfully running the digital marketing CoE (Bangalore Centre) which comprises of around 27 accounts.-Spearheading the complete recruitment effort for the Bangalore centre which includes external/internal hiring and inducting entry level trainees.-Directly handling 4 accounts with multiple projects within them. Total revenue handled by me is ~$2.3 Million in year 2019.-Worked on multiple RFPs/New Proposals and provided significant contribution in winning the deals worth $1.8 Million in year 2019.-Initiated buddy program for lateral hires to interact with them pre/post joining.-Formulated a strategy to curb the rising attrition by introucing a formalized structure to increase the informal interaction between leads and associates.-Steamlined the recruitments process by introducing various tracking mechanisms and designating L1/L2 panels for the interviews.-Coordinated in creation of a detailed checklist for developers which is now used by Delivery excellence team to assess the quality of project deliverables.-Created a campaign execution process which is to be used by all the digital marketing campaign execution projects. This process provides appropriate checks and balances at each step of implementation to avoid any kind of miss resulting in defects in deliveries.

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Business Needs Inc.
Business Needs Inc.
Customer Account Manager
diamond bar, california, united states
Employees
20
AeroLeads page
11 roles

Achintya Gupta work experience

A career timeline built from the work history available for this profile.

Customer Account Manager

Current

Noida, Uttar Pradesh, India

Nov 2023 - Present

Principal Consultant

Noida, Uttar Pradesh, India

Oct 2021 - Nov 2023

Sr Manager - Projects

Bangaluru

-Handled the digital marketing practice for Bangalore center which comprises of around 27 accounts.-Program Manager and Scrum Master for a large migration project. Handing 5 different teams with total team strength of 31 associates-Worked on multiple RFPs/New Proposals and provided significant contribution in winning the deals worth $1.8 Million in year 2019.-Designing and implementing processes like buddy program for smooth on-boarding, strategy for attrition control, Streamlined… Show more -Handled the digital marketing practice for Bangalore center which comprises of around 27 accounts.-Program Manager and Scrum Master for a large migration project. Handing 5 different teams with total team strength of 31 associates-Worked on multiple RFPs/New Proposals and provided significant contribution in winning the deals worth $1.8 Million in year 2019.-Designing and implementing processes like buddy program for smooth on-boarding, strategy for attrition control, Streamlined the process of recruitment by formulating various tracking mechanisms, Instrumental in creating a very detailed checklist for developers which’ll be finally used by Delivery excellence team to assess the quality of project deliverables. Show less

Oct 2018 - Aug 2021

Manager - Projects

Bangalore, India

-Technical Lead and Project Manager for Digital Marketing projects in IBM Campaign (Unica Campaign)-Run the project, assign the tasks and helping team technically and otherwise-Handling all the PeopleSoft ESA activities as PM like creation of projects and contracts, creation and finalization of SOWs, Invoicing, Budgeting, Expense Report approvals, Timesheet approvals, allocation & deallocation of resources etc.-Complying with other project management activities like facing project… Show more -Technical Lead and Project Manager for Digital Marketing projects in IBM Campaign (Unica Campaign)-Run the project, assign the tasks and helping team technically and otherwise-Handling all the PeopleSoft ESA activities as PM like creation of projects and contracts, creation and finalization of SOWs, Invoicing, Budgeting, Expense Report approvals, Timesheet approvals, allocation & deallocation of resources etc.-Complying with other project management activities like facing project audits, raising PMRs in QSmart, raising and maintaining risks in MainSpring, creation and maintaining BCP documents in BCP portal etc.-Providing required information to the vertical leadership teams like reason of deviations in project CP, UBRs, deviation in PAS hours etc.-Ensuring the overall delivery of the project by keeping track of individual deliverables-Managing project escalations if any and ensuring utmost client satisfaction-Attending regular meetings with vertical teams, onsite counterparts and client stakeholders. Show less

Jul 2014 - Oct 2018

Sr. Associate - Projects

Bangaluru

-Handled the BIG Siebel implementation project as Siebel EIM specialist-Travelled to Frankfurt & Prague for requirement gathering and HLD knowledge transition-Preparation of LLD best practices, communicating with the team and completion of Data Migration LLDs on time-Participating in Oracle Review discussions and releasing subsequent versions of LLDs based on this discussion-As a part of Solution Assurance Group (SAG), studied the LLDs of all 4 countries, prepared the Data… Show more -Handled the BIG Siebel implementation project as Siebel EIM specialist-Travelled to Frankfurt & Prague for requirement gathering and HLD knowledge transition-Preparation of LLD best practices, communicating with the team and completion of Data Migration LLDs on time-Participating in Oracle Review discussions and releasing subsequent versions of LLDs based on this discussion-As a part of Solution Assurance Group (SAG), studied the LLDs of all 4 countries, prepared the Data Migration best practices and find out the areas of harmonization and code reusability amongst these 4 countries-Constant interaction with client and business to understand existing and new requirements-Understanding and defining the column mappings between Source Data, EIM and Base tables-Developing an optimized approach for loading bulk data in minimum time-Task allocation to team members to create unix shell scripts, Informatica mappings, writing PL/SQL code and IFB files-Extensive backend and front-end testing to validate the correctness of the migrated data-Communicate effectively with multifunctional teams, programmers and technical staff at all levels-Understanding and documenting all the existing and new load processes and maintaining the developed code in the VSS Show less

Nov 2010 - Jul 2014

Sr. Software Engineer

Noida, India

-Siebel EIM Lead: leading a team of 4 developers-Task allocation to team members, mentoring, pear review of all new development, preparation of daily and monthly status reports-Constant interaction with client and business to understand existing and new requirements-Understanding and defining the column mappings between Source Data, EIM and Base tables-Creating the Stored Procedures and SSIS packages to cleanse, validate and load data in the EIM tables-Creating templates for… Show more -Siebel EIM Lead: leading a team of 4 developers-Task allocation to team members, mentoring, pear review of all new development, preparation of daily and monthly status reports-Constant interaction with client and business to understand existing and new requirements-Understanding and defining the column mappings between Source Data, EIM and Base tables-Creating the Stored Procedures and SSIS packages to cleanse, validate and load data in the EIM tables-Creating templates for each entity to get the data from client in a particular format-Developing an optimized approach for loading bulk data in minimum time-Running the EIM process-Development of queries to validate the successful migration of data Show less

Jun 2009 - Nov 2010

Technical Associate (Siebel)

Pune, India

-Siebel configuration, scripting and workflows for a BIG UK based telecom giant-Attend Design walkthroughs and interact with Designers and BAs to have complete understanding of the allocated User-Stories (New Requirements)-As per the User-Story requirements do modifications in Workflows-As per the User-Story requirements configuring Applets, BOs, BCs, BC fields-As per the User-Story requirements configuring IOs, ICs, Datamaps, Variable Maps-As per the User-Story requirements… Show more -Siebel configuration, scripting and workflows for a BIG UK based telecom giant-Attend Design walkthroughs and interact with Designers and BAs to have complete understanding of the allocated User-Stories (New Requirements)-As per the User-Story requirements do modifications in Workflows-As per the User-Story requirements configuring Applets, BOs, BCs, BC fields-As per the User-Story requirements configuring IOs, ICs, Datamaps, Variable Maps-As per the User-Story requirements writing Business Services and scripts at Applet, BC levels-Creation of Unit Test Plans and Unit Testing / Integration testing of the application-Analyzing the dependencies, Issues and providing the resolution for the same-Worked in development / code-review / support / bug-fixing teams in alternate releases Show less

Dec 2007 - Jun 2009

Siebel Eim Developer

Noida, India

-Siebel EIM developer-Analysis of the whole problem and communicate with the business to gather precise requirements-Understanding and defining the column mappings between, Import, EIM and Base tables-Creating the DTS and Stored Procedures to cleanse, validate and load data in the EIM tables-Running the EIM process-Development of queries to validate the successful migration of data-Extensive backend and front-end testing to validate the correctness of the migrated data

May 2006 - Dec 2007

Member Quality Team

Magic Software

Noida, India

-Involved in testing of variety of educational software products for clients like, Pearson Education Ltd., UK, Riverdeep Inc., USA, Electric Papers, Ireland & Varndean e-Learning Ltd, UK-Prepared Test Plans & Test Cases based on the Functional Specifications-Involved in Integration & Regression Testing-Involved in User Interface, audio and content testing-Validation / Testing of the functionality of the application-Logging and reporting the bugs to the development team &… Show more -Involved in testing of variety of educational software products for clients like, Pearson Education Ltd., UK, Riverdeep Inc., USA, Electric Papers, Ireland & Varndean e-Learning Ltd, UK-Prepared Test Plans & Test Cases based on the Functional Specifications-Involved in Integration & Regression Testing-Involved in User Interface, audio and content testing-Validation / Testing of the functionality of the application-Logging and reporting the bugs to the development team & preparation of bug statistics-Prepared test data, maintained quality records including Test Records Show less

Sep 2005 - Apr 2006

Executive-Hr

Bhilwara Infotech Ltd.

Noida, India

-Worked as a functional expert in HR for HRMS implementation in the organization. Prepared the test cases and was actively involved in the testing of the application-Responsible for right & timely staffing, understand and analyze the requirements and design a strategy to meet the targets respective to particular requisitions-Deployment and effective communication of HR policies, clarify HR processes and manage expectations-Formulating monthly action plan on training of the employees… Show more -Worked as a functional expert in HR for HRMS implementation in the organization. Prepared the test cases and was actively involved in the testing of the application-Responsible for right & timely staffing, understand and analyze the requirements and design a strategy to meet the targets respective to particular requisitions-Deployment and effective communication of HR policies, clarify HR processes and manage expectations-Formulating monthly action plan on training of the employees based on the identified training needs Show less

Sep 2000 - Jan 2002

Resource Executive

New Delhi, India

-Meeting and exceeding recruitment target consistently over a period of time-Mapping out the market in terms of availability of skills & resources & subsequently utilizing this data for the present & future requirements of the company-Taking preliminary interviews and judging the suitability of the candidate-Assisting resource manager in developing a strong network of external recruitment agencies for supplementing the direct recruitment efforts

Aug 1999 - Sep 2000
Team & coworkers

Colleagues at Business Needs Inc.

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4 education records

Achintya Gupta education

Mba, Hr

Jiwaji University

Senior Sceondary

Balwant Rai Mehta Vidya Bhawan
FAQ

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Quick answers generated from the profile data available on this page.

What company does Achintya Gupta work for?

Achintya Gupta works for Business Needs Inc..

What is Achintya Gupta's role at Business Needs Inc.?

Achintya Gupta is listed as Customer Account Manager at Business Needs Inc..

Where is Achintya Gupta based?

Achintya Gupta is based in Noida, Uttar Pradesh, India while working with Business Needs Inc..

What companies has Achintya Gupta worked for?

Achintya Gupta has worked for Business Needs Inc., Infosys, Cognizant, Cognizant Technology Solutions, and Birlasoft (India) Limited.

Who are Achintya Gupta's colleagues at Business Needs Inc.?

Achintya Gupta's colleagues at Business Needs Inc. include Ash G, Shalini Kanchan, Kapil Ramoshi, Srish T., and Akanksha K..

How can I contact Achintya Gupta?

You can use AeroLeads to view verified contact signals for Achintya Gupta at Business Needs Inc., including work email, phone, and LinkedIn data when available.

What schools did Achintya Gupta attend?

Achintya Gupta holds Mba, Hr from Jiwaji University.

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