Scope Operation HR, Finance, Accounting & General Affair- Developed and implemented a operations strategy increased efficiency for each departement.- Provide leadership and direction to departemen managers ensuring standard of service across inboud and outbound activities.- Implement initiatifves to reduce company cost and increase employee productivity- Build on the exsiting team's skill and capabilities to shape the organisation structure and optimise the automated capabilities.- Maximizing function ERP System Software (Odoo) to provide better data analysis for each departemen- Work closely with commercial director to ensure bussines well defined and executed- Direct report to President Director monthly basis operational activity.- Implement ISO9001, ISO 37001 around bussiness process

- Ensured that processes needed for the Quality Management System / QMS (ISO 9001:2015, ISO 13485:2016, ISO 370001:2016, CDAKB (Cara Distribusi Alat Kesehatan yang Baik), CDOB (Cara Distribusi Alat Obat yang Baik) & CPAKB (Cara Pembuatan Alat Kesehatan yang Baik) are established, implement and maintained.- Conferred with Company top management and the Audit Committee on policies, programs, and activities of the Internal Audit Service.- Made recommendations regarding specific areas of responsibility to ensure meet requirement QMS.- Planned and monitored Audit work schedules.- Developed and recommended implementation of forms, systems, and procedures to carry out responsibilities and accomplish goals of the Internal Audit Service.- Ensured that accepted accounting and audit principles and policies are followed, and evaluates the adequacy and effectiveness of internal accounting procedures and operating systems and controls.- Prepare report to top Management CAPA & Goals QMS is archivement.- Conducted 6 month internal analysis of company outputs by department and generated reports for board of director (BOD).

- Manage, coach , mentor and support a team of Filed Service Engineers (FSE’s) - Manage training for Field Engineers - Travel with FSE’s providing individual coaching and professional development - Monitors department issues, service issues, client complaints and service calls from Engineers - Attending to Customer’s technical service issue phone/ personal visit - Lead all engagement activity for the team and Follow up all repair cases on timely manner - Ensure all people related activity is completed for the team - Information transfer from contact with the customers to improve customer satisfaction - Out of warranty to Contract conversion, timely renewals of Contract Service Maintenance, Negotiation with customers for Contract Service Maintenance and repairs, Consumable sale, timely billing and collection of AR from Dealers and Customers - Direct maintain relationship with key customers and influencers at major institutions - Work closely with all areas of the business to address customer issues or service improvements as required. - Strong partnership with the Commercial Team (Sales & Marketing) and Customer Care team (Application) - Strong partnership with all principal to ensure highest quality of work.

Main Duties : - Costumer on site Training, Installation and etc. - Commisioning all instrument/equipment before delivery to costumer - Quotation Service/Contract Service to costumer for instrument/equipment - Update Techical Buletin to our coustumer for optimize operation instrument/equipment. - Technical/Service Support for all instrument/equipment product - Backup Technical/Service problem in distribution area (a half of Indonesian area) - Communicate with Principal for update various Problem/Technical/Service all product - Prepare Techical Project Document

Engineering and ContructionWork Description :- Production Instrument index, I/O list schedule, datasheet, calculation, cause & effect chart, cable schedules, material requesition and etc.- Prepare, develop, design installation drawings such as detail support (junction box, instrument, fire & gas), wiring termination connection, loop diagram, hook-up, MCT connection etc.- Participation in interdisciplinary meetings to resolve problem various point in Instrumentation.- Maintain communication flow with vendor to getting work done in desired schedule.Project Experience : Semarang LPG Terminal Storage Facilities, Tanjung Emas - Semarang Central Java. - Client : PT. OPTIMA SINERGI CONVESTAMA - Capacity : 10,000MT (4 x 2500MT)

Work Description : - Training on-site for costumer (how to use, mantenance the equipment)- Prepare technical spesification for tender documents (tender exp. Depkes RI)- Respon our costumer problem- Repair and Calibrate equipment/Instument- Communicate to principal- Support technical sales specificationProject Experience : - BPFK Surabaya 2008 - 2009- BPFK Jakarta 2008- IDB Project Metrologi Standarizion Testing and Quality Assurance, KIM LIPI 2007- P2M for 7 BBTKL 2007- Supply Flu Burung Equipment 44 Hospital and BBLK (KFW-Germany) 2007- And Etc.

Industry : Oil and Gas Refinery ProductionWork Description : - Learn to Field Instrument and Control System Engineer Activity- Job Practice Caption : “Closed Loop With DCS Centum 3000 Yokogawa”