Information Technology Support Officer
Sparktronix Py Ltd
Kathmandu, Bāgmatī, Nepal
- Removed and replaced malfunctioning components to correct hardware problems
- Patched software and installed new versions to eliminate security problems and protect data
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Configured hardware, devices and software to set up work stations for employees
- Explained technical information in clear terms to non-technical individuals to promote a better… Show more
- Explained technical information in clear terms to non-technical individuals to promote a better understanding