* Managing the Hotel IT network infrastructure which is spread over 22 floors.* Managing different Hotel software in coordination with the vendors* Maintaining the network switches and other network components.* Maintaining the 40 Servers in order to keep the maximum uptime.* Managing the backup of Hotel systems and applications.* Creating and administrating user accounts and manages user profiles.* Managing File Server and Print server services.* Managing the… Show more * Managing the Hotel IT network infrastructure which is spread over 22 floors.* Managing different Hotel software in coordination with the vendors* Maintaining the network switches and other network components.* Maintaining the 40 Servers in order to keep the maximum uptime.* Managing the backup of Hotel systems and applications.* Creating and administrating user accounts and manages user profiles.* Managing File Server and Print server services.* Managing the Guest room Technologies like IPTV, IP Telephones, iPads etc.* Maintaining the inventory of hardware and IT related devices.* Ensuring instant IT support to the computer users on the hardware and various applications.* Managing and tracking of entire IT assets using Asset Management system.* Taking care of Wi-Fi in the Hotel by managing 270 Access Points.* Coordinating with IT infrastructure support team and solving the major issues.* Taking care of CCTV system in coordination with the vendor.* Planning of IT system requirements for the future.* Configuration of Avaya phones, both IP and Digital.* Maintenance and configuration of guest room Online Door Lock (Miditec) system.* Installation and administration of Kaspersky Antivirus on servers and user desktops.* Auditing of Servers and Applications Show less

Installation, configuration and maintenance of 245 Desktops/Laptops and 85 printers. Installation of hotel applications on user computers.Handling of guest complaints and requirements with perfection.Maintenance of Desktops, Printers, POS Workstations, POS printers, Wireless access points and network switches.Troubleshooting of Avaya, analog, digital and IP phones for admin and the guest.Maintenance of guest room Online Door Lock (Miditec) system.LAN cabling and port… Show more Installation, configuration and maintenance of 245 Desktops/Laptops and 85 printers. Installation of hotel applications on user computers.Handling of guest complaints and requirements with perfection.Maintenance of Desktops, Printers, POS Workstations, POS printers, Wireless access points and network switches.Troubleshooting of Avaya, analog, digital and IP phones for admin and the guest.Maintenance of guest room Online Door Lock (Miditec) system.LAN cabling and port termination for new outlets and offices. Providing IT support to the rented offices.Polycom Video and audio-Conferencing System set up. Show less

Logging and processing support calls.Installing and configuring computer hardware, software, systems, networks, printers and scanners Planning and undertaking scheduled maintenance upgrades.Investigating, diagnosing and solving computer software and hardware faults.Repairing equipment and replacing part