Achu Surendran

Achu Surendran Email and Phone Number

CTO CYBER SECURITY @ SECTURE
Achu Surendran's Location
Dubai, Dubai, United Arab Emirates, United Arab Emirates
About Achu Surendran

Hello! I'm Achu Surendran, an experienced IT Support professional with a track record dating back to 2016. Specializing in expert-level technical support, I thrive on addressing complex issues promptly. Collaborating seamlessly with cross-functional teams, I contribute to continuous improvement initiatives for our products and services. As a mentor to junior support engineers, I take pride in enhancing the team's capabilities through knowledge sharing. My knack for conducting in-depth root cause analysis ensures lasting solutions to customer concerns. Beyond reactive support, I'm passionate about engaging proactively with clients to optimize their experiences. Let's connect and navigate the ever-evolving landscape of IT together!

Achu Surendran's Current Company Details
SECTURE

Secture

View
CTO CYBER SECURITY
Achu Surendran Work Experience Details
  • Secture
    Chief Technology Officer
    Secture Jan 2024 - Present
    India
  • Fixlab
    Senior Technical Support Engineer
    Fixlab Feb 2022 - Dec 2023
    Kerala, India
    Oversee the design, implementation, and maintenance of virtualized environments utilizing Hyper-V, ensuring optimal performance and resource utilization. Manage and troubleshoot SAN/NAS storage systems to ensure data availability, integrity, and performance. Configure and maintain VLANs to segment network traffic effectively and enhance security.Active Directory and Identity Management: Administer Active Directory services, including user/group management, GPO deployment, and domain controller configuration. Implement LDAP for directory services and integration with various applications for centralized authentication and authorization. Configure and support Single Sign-On (SSO) solutions using SAML for seamless user authentication across multiple applications.Network Security: Design, implement, and maintain IPsec VPNs to securely connect remote sites and provide encrypted communication channels. Monitor and enforce security policies across the network infrastructure, ensuring compliance withindustry standards and best practices. Collaborate with security teams to perform vulnerability assessments and address security incidents promptly.Quality of Service (QoS): Implement QoS policies to prioritize network traffic based on business requirements and ensure optimal performance for critical applications. Configure and manage High Availability solutions like HSRP to provide redundancy and failover capabilities for critical network devices and services.Technical Support and Troubleshooting: Serve as a senior escalation point for complex technical issues, providing guidance and expertise to junior support staff. Conduct root cause analysis for recurring problems and implement permanent solutions to enhance system reliability. Collaborate with cross-functional teams to resolve issues impacting system performance, including software bugs, hardware failures, and configuration errors.
  • Infofix Systems
    Senior Technical Support Specialist
    Infofix Systems Jun 2018 - Jan 2022
    Kerala, India
    SYSTEM INTEGRATION TESTING (SIT)
  • Pc Garage
    Technical Support Engineer
    Pc Garage Aug 2016 - Jun 2018
    Kerala, India

Achu Surendran Education Details

Frequently Asked Questions about Achu Surendran

What company does Achu Surendran work for?

Achu Surendran works for Secture

What is Achu Surendran's role at the current company?

Achu Surendran's current role is CTO CYBER SECURITY.

What schools did Achu Surendran attend?

Achu Surendran attended Fatima Mata National College, Kollam.

Not the Achu Surendran you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.