Lead
Current• Supervise employee schedules, breaks, and zoning to optimize daily operations. • Provide timely feedback and recognition to the team based on interactions. • Adjust team coverage in real-time to meet customer demands. • Support leadership with Daily Downloads and facilitate effective communication. • Address and escalate employee concerns appropriately. • Ensure team safety and security in the absence of managers. • Handle customer escalations and inquiries, seeking assistance when necessary. • Manage store opening/closing procedures, including cash handling. • Maintain compliance with policies, protect company assets, and uphold standards. • Perform other duties as required.
Mar 2024 - Present
