Amanda Horst Email & Phone Number

Remote - Nashville, Tn

Remote

- Highly visible role with a big picture focus on providing support and training for the success of the company and its employees. - Maintaining expert-level knowledge of the company and its processes by constantly evaluating and refining learning material and techniques. - Creating and presenting (through Microsoft Teams, Zoom, in-person and other platforms) learning solutions that are consistent with current trends and best practices to solicit a high-impact, high-success… Show more - Highly visible role with a big picture focus on providing support and training for the success of the company and its employees. - Maintaining expert-level knowledge of the company and its processes by constantly evaluating and refining learning material and techniques. - Creating and presenting (through Microsoft Teams, Zoom, in-person and other platforms) learning solutions that are consistent with current trends and best practices to solicit a high-impact, high-success environment.- Closely collaborating with training team to assess, develop and facilitate training material for all company employees including senior level employees. Show less

Nashville, Tennessee, United States

Greater Nashville Area, Tn

- Cultivated and maintained multi-level relationships with building-owner clients and their tenants. Oversight included over 650,000 square feet of Grade A commercial real estate space in the ever-growing Nashville market. - Responsible for ensuring success of each account through client satisfaction, driving revenue, resolving escalated problems, tenant retention, and renewal of account management contracts. - Responsible for the management of capital investment projects. This required… Show more - Cultivated and maintained multi-level relationships with building-owner clients and their tenants. Oversight included over 650,000 square feet of Grade A commercial real estate space in the ever-growing Nashville market. - Responsible for ensuring success of each account through client satisfaction, driving revenue, resolving escalated problems, tenant retention, and renewal of account management contracts. - Responsible for the management of capital investment projects. This required extensive communication and establishing relationships of trust with the client and their tenants. Show less

West Springfield, Massachusetts, United States

- Traveled to new acquisitions to oversee the “start-up phase” of the asset in a national, diverse portfolio from California to New England and between.- Managed highly fast-paced daily operations including tenant retention, asset budget management, pushing rent growth and development of the asset, and cultivating and maintaining vendor/tenant relationships.- Managed the re-branding and new management strategy implementation initiatives.- Developed the asset by leading the… Show more - Traveled to new acquisitions to oversee the “start-up phase” of the asset in a national, diverse portfolio from California to New England and between.- Managed highly fast-paced daily operations including tenant retention, asset budget management, pushing rent growth and development of the asset, and cultivating and maintaining vendor/tenant relationships.- Managed the re-branding and new management strategy implementation initiatives.- Developed the asset by leading the recruiting and development of new management and customer service professionals. Show less

Huntsville, Alabama, United States

- Promoted to a Tri-Brand Assistant Branch manager within 3 months of holding the Management Assistant title. - Managed the Enterprise, National, and Alamo Rent-A-Car brands with a fleet of over 3,000 vehicles. - Analyzed business trends in the area of cost control and sales and sought out opportunities for growth in certain business channels to increase operational profit.- Responsible for the overall management and strategic direction of my branch, satellite office, and the… Show more - Promoted to a Tri-Brand Assistant Branch manager within 3 months of holding the Management Assistant title. - Managed the Enterprise, National, and Alamo Rent-A-Car brands with a fleet of over 3,000 vehicles. - Analyzed business trends in the area of cost control and sales and sought out opportunities for growth in certain business channels to increase operational profit.- Responsible for the overall management and strategic direction of my branch, satellite office, and the related field territory by delivering and overseeing customer service, employee development, sales, marketing, fleet and finances. - Created a Customer Service Plan to improve quality of service scores for all three brands. Show less

Huntsville, Alabama, United States

Huntsville, Alabama, United States