Andrea Cooling
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Andrea Cooling Email & Phone Number

Director of Operations at Firstsource
Location: Chattanooga, Tennessee, United States 11 work roles 1 school
2 work emails found @bcbst.com 1 phone found area 423 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 1 phone

Work email a****@bcbst.com
Direct phone (423) ***-****
LinkedIn Profile matched
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Current company
Firstsource
Role
Director of Operations
Location
Chattanooga, Tennessee, United States
Company size
21309 employees

Who is Andrea Cooling? Overview

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Quick answer

Andrea Cooling is listed as Director of Operations at Firstsource, a company with 21309 employees, based in Chattanooga, Tennessee, United States. AeroLeads shows a work email signal at bcbst.com, phone signal with area code 423, and a matched LinkedIn profile for Andrea Cooling.

Andrea Cooling previously worked as Director at Firstsource and Director of Pharmacy Operations at Bluecross Blueshield Of Tennessee. Andrea Cooling holds Bachelor Of Science - Bs, Business Administration from The University Of Tennessee At Chattanooga.

Company email context

Email format at Firstsource

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{first}_{last}@bcbst.com
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AeroLeads found 2 current-domain work email signals for Andrea Cooling. Compare company email patterns before reaching out.

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Profile bio

About Andrea Cooling

I’m an accomplished and highly driven Operations and Marketing Technology professional offering over 30 years of broad expertise within the health insurance industry. I have a strong reputation as a confident leader and a collaborative business partner with exceptional skills in operational planning, organizational alignment, and driving strategic business initiatives. In addition, I consider myself to be a hands-on manager with a natural ability to inspire and lead others. I’m seeking my next senior leadership role and I welcome all invitations to connect and any introductions that would assist in my search. I can be reached at cooling.andrea@gmail.com and please let me know if I can do anything for you. Key skills include:Vendor Relationship ManagementRisk Identification & MitigationForging Alliances & PartnershipsOptimizing Workforce ProductivityDriving Revenue & Cost ContainmentCross-Functional Team LeadershipBuilding, Leading, & Developing TeamsTimely, Bottom-Up CommunicationStrategic Planning & Tactical ExecutionIntegrating Technology & Business Objectives

Listed skills include Health Insurance.

Current workplace

Andrea Cooling's current company

Company context helps verify the profile and gives searchers a useful next step.

Firstsource
Firstsource
Director of Operations
Chattanooga, TN, US
Website
firstsource.com
Employees
21309
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Company profile
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11 roles

Andrea Cooling work experience

A career timeline built from the work history available for this profile.

Director Of Operations

Firstsource

Chattanooga, TN, US

Director

Current
Firstsource

Chattanooga, Tennessee, United States

Sep 2023 - Present

Director Of Pharmacy Operations

Bluecross Blueshield Of Tennessee

Chattanooga, TN

Promoted multiple times with increasing levels of leadership responsibility. Directed a team of five managers dedicated to maintaining and growing existing relationships with 15 pharmacy operations analysts. Managed and developed ongoing relationships with a Pharmacy Benefit Manager (PBM) (Express Scripts), a medical PBM (MagellanRX), and the Specialty.

Mar 2016 - Sep 2019

Pharmacy Operations Manager

Bluecross Blueshield Of Tennessee

Chattanooga, TN

Charged with the daily management of the PBM contract comprised of over $1B in annual drug spend, $2.5M in performance guarantees, a $3.5M pharmacy management fund, and the oversight of networks, rebates, pricing, and audits. Accountable for the Medicare Part D Prescription Drug Program (PDP) with Prime Therapeutics and BlueCross BlueShield of Alabama..

Aug 2012 - Mar 2016

Team Lead, Quality Team, Business Engineering

Bluecross Blueshield Of Tennessee

Chattanooga, TN

Provided strategic direction, guidance, and daily support to a ten-person quality team consisting of configuration quality specialists and quality analysts. Teamed up with the marketing staff to ensure the quality and accuracy of large group benefit configurations; maintained group transmittals, holds, and files.➣ Conceptualized and executed a new Evidence.

Jul 2011 - Aug 2012

Manager, Marketing Technology

Bluecross Blueshield Of Tennessee

Chattanooga, TN

Oversaw and managed a four-person team with full accountability for a $2.5M annual operating budget that included software development. Prioritized projects based on corporate requirements, industry demand, and budget constraints. Led contract negotiations related to system development and software licenses.➣ Championed the introduction and company-wide.

Oct 1998 - Jul 2011

Manager, Medicare Program Safeguards, & Operations

Bluecross Blueshield Of Tennessee

Chattanooga, TN

Directed day-to-day operations of multiple Riverbend Group Benefits Administrator departments and tasked with safeguarding the National Medicare Trust Fund. Charged with leading the hiring, training, development, and ongoing performance management of both clinical and non-clinical staff. Held full accountability for the following departments:➣ Medicare.

Oct 1996 - Oct 1998
Team & coworkers

Colleagues at Firstsource

Other employees you can reach at firstsource.com. View company contacts for 21309 employees →

UM Umaranjani Muthuraj Umaranjani Muthuraj Colleague at Firstsource Chennai, Tamil Nadu, India, India View → RP Rituben Pandya Rituben Pandya Colleague at Firstsource Gujarat, India, India View → SK Sudheer Kumar Sudheer Kumar Colleague at Firstsource Bengaluru, Karnataka, India, India View → AK Arun Kumar Arun Kumar Colleague at Firstsource Chennai, Tamil Nadu, India, India View → PV Punitha V Punitha V Colleague at Firstsource Bengaluru, Karnataka, India, India View → VA Vishakha Ahire Vishakha Ahire Colleague at Firstsource Thane, Maharashtra, India, India View → RD Ranjan Dey Ranjan Dey Colleague at Firstsource Kolkata, West Bengal, India, India View → AZ Al Zakaria Al Zakaria Colleague at Firstsource Belfast, Northern Ireland, United Kingdom, United Kingdom View → AG Anupriya Ganesh Anupriya Ganesh Colleague at Firstsource Bengaluru, Karnataka, India, India View → DK Deepak Kumar Upadhyay Deepak Kumar Upadhyay Colleague at Firstsource India, India View →
1 education record

Andrea Cooling education

FAQ

Frequently asked questions about Andrea Cooling

Quick answers generated from the profile data available on this page.

What company does Andrea Cooling work for?

Andrea Cooling works for Firstsource.

What is Andrea Cooling's role at Firstsource?

Andrea Cooling is listed as Director of Operations at Firstsource.

What is Andrea Cooling's email address?

AeroLeads has found 2 work email signals at @bcbst.com for Andrea Cooling at Firstsource.

What is Andrea Cooling's phone number?

AeroLeads has found 1 phone signal(s) with area code 423 for Andrea Cooling at Firstsource.

Where is Andrea Cooling based?

Andrea Cooling is based in Chattanooga, Tennessee, United States while working with Firstsource.

What companies has Andrea Cooling worked for?

Andrea Cooling has worked for Firstsource and Bluecross Blueshield Of Tennessee.

Who are Andrea Cooling's colleagues at Firstsource?

Andrea Cooling's colleagues at Firstsource include Umaranjani Muthuraj, Rituben Pandya, Sudheer Kumar, Arun Kumar, and Punitha V.

How can I contact Andrea Cooling?

You can use AeroLeads to view verified contact signals for Andrea Cooling at Firstsource, including work email, phone, and LinkedIn data when available.

What schools did Andrea Cooling attend?

Andrea Cooling holds Bachelor Of Science - Bs, Business Administration from The University Of Tennessee At Chattanooga.

What skills is Andrea Cooling known for?

Andrea Cooling is listed with skills including Health Insurance.

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