Alexandra Perry Email and Phone Number
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Digital Marketing Specialist with a Bachelor of Arts in Public Relations & Advertising and 10+ years of applying PR and marketing principles to customer service and sales roles.I help companies connect customer-centricity and digital marketing success. Drawing on my decade of experience in customer service and sales, I bring a unique perspective to the world of digital marketing, where the customer journey is paramount.• During my time at Advance Realty, I initiated a user experience improvement project, to better understand audience preferences. I transformed a print newsletter into a more engaging email newsletter with an intranet site archive. The results were twofold: a significant decrease in printing and postage costs and a notable increase in readership.• Leveraging my extensive background in customer service, I played a pivotal role in implementing suggestive selling and customer feedback campaigns at IHOP, resulting in +20% in average check totals and over 90% in guest satisfaction ratings.• My sales experience translated seamlessly into my digital marketing endeavors at PSL Trailer Sales, where I’m crafting persuasive online content and social media strategies. This allows us to establish a consistent brand voice and engage with our audience effectively. While I continue to work on gathering specific metrics, I'm proud of our team's dedication to delivering high-quality content and enhancing our online presence.I get excited about opportunities where I can utilize my proven track record in customer engagement and sales conversion to bring a unique perspective to digital marketing strategies. I'm particularly interested in projects that encourage experimentation and customer experiences with marketing analytics efforts, ultimately leading to increased productivity, revenue, and customer retention.I love connecting with new people, you can reach me at aperrypr@gmail.com.
Psl Trailer Sales, Inc.
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Market Analysis, Website Conversion, And Customer RetentionPsl Trailer Sales, Inc. Jun 2023 - Present• Design and execute impactful social media strategies and campaigns• Analyze audience data to inform targeted marketing initiatives• Optimize email marketing efforts for enhanced engagement and conversion
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Market Research, Sales, And Relationship BuildingPsl Trailer Sales, Inc. Sep 2019 - May 2023• Conducted competitor research to compare product quality and competitive pricing, enabling our team to refine our sales messaging and pricing strategies.• Applied in-depth knowledge of keywords and persuasive copywriting techniques to optimize product listing pages, highlighting key features and benefits. This effort led to enhancing the visibility and desirability of our products among potential customers.Responsibilities:• Collaborated with the sales team to achieve sales goals and provide exceptional service to customers.• Assisted customers in their product selection process, providing valuable information and addressing inquiries.• Managed sales transactions, processed orders, and ensured timely product delivery.• Utilized sales and CRM software to track customer interactions, orders, and sales performance.
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Sales And Customer Relationship ManagementPsl Trailer Sales, Inc. May 2018 - Sep 2019• Applied effective problem-solving skills by creating a quote generator spreadsheet that reduced the time required to write special order quotes by 50%, not only saving time but also enhancing the accuracy and consistency of quotes.• Expertly managed the Customer Relationship Management (CRM) system to track, organize, and streamline customer interactions.Responsibilities:• Assisted in managing and maintaining the inventory and product database.• Engaged with customers, addressed inquiries, and facilitated the sales process.• Utilized sales and CRM software to record and track customer interactions and orders.
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Crew Chief/Assistant ManagerIhop May 2018 - Mar 2020Bel Air, Maryland, United States• Led the onboarding process, providing comprehensive front-of-house training to new staff members to instill a deep understanding of IHOP's brand values, standards, and service expectations. • Successfully increased average check amounts by an impressive 20% through the execution of targeted beverage sale and upsell campaigns/contests.• Implemented a proactive approach to customer feedback by encouraging servers to solicit survey responses, achieving a consistent customer satisfaction rate of over 90%. -
Crew ChiefIhop Oct 2016 - Apr 2018Aberdeen, Maryland• Pioneered the design and implementation of digital marketing images displayed in a lobby slideshow and at roadside, effectively capturing the attention of customers and promoting featured items.• Leveraged marketing techniques to enhance guest awareness of fundraising campaigns, incorporating donation icons to encourage contributions and strengthen community engagement.• Orchestrated the successful management of limited-time offers, optimizing their impact on customer traffic and revenue.
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Server/Server Trainer/Crew ChiefIhop Oct 2015 - Oct 2016Bel Air, Maryland
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Direct Sales, Marketing, And Relationship BuildingAvon Nov 2008 - Dec 2015• Showcased Avon products with visually appealing merchandising and strategic placement of promotional materials, creating an enticing shopping environment.• Personally engaged with customers through product demonstrations, personalized consultations, and direct interactions to build lasting relationships.• Utilized multi-channel communication, including email marketing, phone calls, text messages, and door-to-door contact, to maintain positive connections beyond transactions, contributing to customer loyalty and satisfaction.• Top 10 Sales Reps, Regional (November 2010)• Rep of the Week, Regional (September 2011) -
Social Media Internet AssessorLionbridge Jan 2015 - Jul 2015• Evaluated and rated the quality and relevance of web pages in search engine results pages (SERPs), with a particular focus on social media page results.• Ensured strict adherence to all company guidelines and standards for ratings and reporting.• Contributed to improving the overall quality and accuracy of search engine results, enhancing the user experience. -
Branding And Strategic PlanningFitness Fun & Games, Inc. Feb 2012 - May 2012Baltimore, Maryland Area• Demonstrated exceptional self-discipline and independent work ethic, excelling in a hybrid remote work environment. This experience reinforced my ability to effectively manage time and tasks, delivering quality results even when working without direct supervision.• Took initiative in designing my own internship experience, proactively identifying areas where I could contribute and learn. This self-driven approach not only allowed me to gain valuable experience but also made a positive impact on the organization's projects.Responsibilities:• Proposed changes to enhance branding and ensure brand consistency across various channels and materials.• Contributed to the development and management of an internal intranet site to facilitate communication and collaboration among team members.• Engaged in strategic planning for a benefit concert aimed at supporting a nonprofit after-school program.
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Event Coordination, Recruiting, And Marketing StrategyHonda Campus All-Star Challenge Aug 2011 - Oct 2011Morgan State University• Successfully recruited team members who achieved the prestigious titles of the 2012 and 2013 HCASC National Champions.Responsibilities:• Orchestrated and coordinated various on-campus events aimed at promoting the campaign campus-wide.• Developed a comprehensive marketing strategy, including print and digital materials, to enhance event promotion and increase campaign awareness.• Networked with campus faculty, student organizations, and personalities to secure appearances at events.
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Public Relations SpecialistAdvance Realty Jun 2009 - Sep 2010Baltimore, Maryland Area• Secured the inaugural press mention for the company with the inclusion of a feature in a California newspaper.• Successfully transformed a traditional print newsletter into a more engaging email newsletter format, complete with an intranet site archive.• Achieved a two-fold result: a significant reduction in printing and postage costs and a notable increase in readership, showcasing the positive impact of the initiative.Responsibilities:• Executed various copywriting and email marketing duties, including the drafting of press releases, newsletters, and promotional emails.• Organized and managed corporate wellness and community outreach projects, fostering positive relationships with the community and promoting the company's brand.
Alexandra Perry Skills
Alexandra Perry Education Details
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Public Relations, Advertising, Media Sales & Ratings
Frequently Asked Questions about Alexandra Perry
What company does Alexandra Perry work for?
Alexandra Perry works for Psl Trailer Sales, Inc.
What is Alexandra Perry's role at the current company?
Alexandra Perry's current role is I help companies connect customer-centricity and digital marketing success..
What is Alexandra Perry's email address?
Alexandra Perry's email address is al****@****ace.com
What is Alexandra Perry's direct phone number?
Alexandra Perry's direct phone number is +141093*****
What schools did Alexandra Perry attend?
Alexandra Perry attended Morgan State University.
What are some of Alexandra Perry's interests?
Alexandra Perry has interest in Children, Education, Environment, Poverty Alleviation, Animal Welfare.
What skills is Alexandra Perry known for?
Alexandra Perry has skills like Editing, Writing, Creative Writing, Publishing, Publications, Copy Editing, Organizational Management, Communication, Marketing, Social Media, Social Media Marketing, Microsoft Office.
Not the Alexandra Perry you were looking for?
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Alexandra Perry
Aspiring Writer | English Major With A Passion For Clear Communication | Creative Writing Award RecipientLowell, Ma1ingrammicro.de -
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Alexandra Perry
International Trade; Educator; Graduate Of Yonsei University- 2019 & Philadelphia University- 2015Greater Harrisburg Area1cpyb.org -
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