Specialist
CurrentDelivering high-quality customer service and providing technical support for Apple products. Experience with troubleshooting devices. Helped oversee store operations for six months.
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Edwin Acosta is listed as Specialist @ Apple | Technical Support, Customer Service at Apple, a with 218112 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Edwin Acosta.
Edwin Acosta previously worked as Specialist at Apple and Web Tester at Tecbridgepa. Edwin Acosta holds Associate'S Degree, Computer Science from Lackawanna College.
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As part of Apple's dedicated team, I focus on delivering exceptional customer service while leveraging my background in Computer Science to provide technical support for Apple products. My role involves troubleshooting complex issues, ensuring customers enjoy a seamless experience with their devices. With a solid foundation in cybersecurity principles from Lackawanna College, I apply my skills in vulnerability assessment, firewalls, and password management. My goal is to create a secure and engaging environment, aligning with the industries commitment to innovation and customer satisfaction.
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Delivering high-quality customer service and providing technical support for Apple products. Experience with troubleshooting devices. Helped oversee store operations for six months.
Scranton, Pennsylvania, United States
Led weekly audits to pinpoint outdated plug-ins, swiftly addressing vulnerabilities to safeguard system integrity and reinforce security across platforms.Maintained a comprehensive backlog of all plug-in changes, meticulously documenting updates and identifying outdated plug-ins for immediate emergency patches to minimize security risks.Researched and implemented best practices for safeguarding user data, strengthening security protocols to ensure robust protection and compliance with industry standards.
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Edwin Acosta works for Apple.
Edwin Acosta is listed as Specialist @ Apple | Technical Support, Customer Service at Apple.
Edwin Acosta is based in New York City Metropolitan Area, United States while working with Apple.
Edwin Acosta has worked for Apple and Tecbridgepa.
Edwin Acosta's colleagues at Apple include Olivia Smith, Mashall Mbah, Shannon Psenicka, Farman Abbasi, and Hafsa Khan.
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Edwin Acosta holds Associate'S Degree, Computer Science from Lackawanna College.
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