Rene Acosta Email & Phone Number
@guideline.com
2 phones found area 915 and 855
LinkedIn matched
Who is Rene Acosta? Overview
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Rene Acosta is listed as Application Developer at Blueprint, a with 15 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at guideline.com, phone signal with area code 915, 855, and a matched LinkedIn profile for Rene Acosta.
Rene Acosta previously worked as Software Engineer at Blueprint and Implementation Developer at Audioeye. Rene Acosta holds Computer Software Engineering from Flatiron School.
Email format at Blueprint
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AeroLeads found 1 current-domain work email signal for Rene Acosta. Compare company email patterns before reaching out.
About Rene Acosta
Hey there! I’m a Full-Stack Software Engineer with a background in customer success. I’ve had the chance to build and lead customer success teams at two tech startups (both of which reached unicorn status) and to collaborate with different teams to enhance our products and services while ensuring customer satisfaction.After completing Flatiron School’s software engineering bootcamp, I’m now equipped with a solid technical foundation and a passion for solving problems through code. I'm excited to work on solutions that simplify life for users and create a memorable impact.Always excited to connect and chat about new opportunities!
Listed skills include Microsoft Office, Legal Writing, Administrative Assistants, Research, and 11 others.
Rene Acosta's current company
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Rene Acosta work experience
A career timeline built from the work history available for this profile.
Software Engineer
Implementation Developer
Customer Success Specialist
• Ensured team confidence and preparedness of 50+ CS reps on pricing updates through a comprehensive training program• Helped retain team CSAT over 85% CSAT month over month through comprehensive QA assessments and feedback of individual cases, leading industry averages• Increased operational efficiency by 20% through process and internal software updates
Senior Account Coordinator
• Increased team CSAT by 4% through product improvement recommendations and support• Saw a 30% reduction in inbound issues resulting from the creation and updating of 40 public-facing knowledge base articles• Increased team size by more than 80% after interviewing and providing feedback on nearly 50 candidates
Account Coordinator
• Maintained a consistent position in the top 1% of representatives by excelling in key performance indicators such as CSAT, first response time, and time to resolution.• Starting as the second member of the team, instrumental in the growth and expansion of the team through direct peer training and support and the creation of SOPs
Customer Success Enablement
Provide ancillary training and support to all members of the Customer Success team, including CS reps, CS managers, Onboarding Specialists, and Account Directors. Train all new hires and administer continuous training initiatives to current team members. Implement new internal processes and procedures to encourage efficiency within the team and to help improve CSAT/NPS scores.
Learning And Development Specialist
Administer training events and conducted new hire orientation and onboarding for the entire organization. Partnered with key stakeholders to understand training needs, and designed curricula and lesson plans pursuant to company-wide goals.
Enterprise Onboarding Specialist
Oversee successful implementation of software and products offered to dozens of enterprise customers. Created processes and procedures to help scale the onboarding team. Successfully onboarded accounts with combined ARR near $2M.
Customer Success Specialist
Intake and relay customer requests/issues to appropriate stakeholders and provide customers additional training and support on purchased products and services offered to ensure satisfaction and reduce churn.
Property Tax / Property Preservation Specialist
Site Manager
Litigation / Tax Paralegal
Paralegal/Administrative Assistant
Senior Office Assistant
Rene Acosta education
Computer Software Engineering
Bachelor Of Arts (B.A.), Political Science
Education record
Frequently asked questions about Rene Acosta
Quick answers generated from the profile data available on this page.
What company does Rene Acosta work for?
Rene Acosta works for Blueprint.
What is Rene Acosta's role at Blueprint?
Rene Acosta is listed as Application Developer at Blueprint.
What is Rene Acosta's email address?
AeroLeads has found 1 work email signal at @guideline.com for Rene Acosta at Blueprint.
What is Rene Acosta's phone number?
AeroLeads has found 2 phone signal(s) with area code 915, 855 for Rene Acosta at Blueprint.
Where is Rene Acosta based?
Rene Acosta is based in Austin, Texas, United States while working with Blueprint.
What companies has Rene Acosta worked for?
Rene Acosta has worked for Blueprint, Audioeye, Guideline, Qualia, and Visio Lending.
How can I contact Rene Acosta?
You can use AeroLeads to view verified contact signals for Rene Acosta at Blueprint, including work email, phone, and LinkedIn data when available.
What schools did Rene Acosta attend?
Rene Acosta holds Computer Software Engineering from Flatiron School.
What skills is Rene Acosta known for?
Rene Acosta is listed with skills including Microsoft Office, Legal Writing, Administrative Assistants, Research, Editing, Analysis, Microsoft Excel, and Powerpoint.
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