Alex Cowan Email & Phone Number

Basingstoke, Hampshire, Gb

RazorSecure enhances railway cyber security with products and services designed specifically to protect rolling stock, signalling and infrastructure systems.

Developed and hosted the Basingstoke Amateur Theatrical Society website. This role is on a voluntary basis.- Took the site from an initial design concept and developed it into a fully functioning Joomla site- New site launched in December 2010, the site has been a major part of the marketing effort for 5 productions in the local area.- Presently preparing a new membership area for delivering news and information to society members.

Oslo, No

Managed the Billing, Customer Service and Operations Tools, Web Hosting, Email CRM and Micro Transactions. Responsibilities include:- Full responsibility over all aspects of the billing process.- Management of security incident response for billing, websites and internal products- Ensure PCI compliance in the billing environment and overall security of the web/forum infrastructure.- Management of in-house fraud controls and Fraud team.- Management of relationships with payment partners.- Development of new business models, special offers, pricing and CRM contacts.- Daily analysis of business numbers - Responsible for cost efficiency in payment processing and billing infrastructure.- Technical leadership of Billing System and Customer Service Tools.- Provide regular reports to Senior Management on the current status of products and assisting in the planning of future initiatives.Achievements include:- Led the project to rewrite the Funcom Billing and eCommerce platform to be PCI compliant, more secure and able to handle future products.- Development and launch of full micro-transaction system in five products leading to a significant revenue uplift for each product.- Development of a new BI package for tracking and analysing micro-transactions and customer spending.- Management of pre-order and product launch of Age of Conan: Hyborian Adventures, Bloodline Champions, The Secret World, LEGO Minifigures Online and four expansion packs.- Business model conversion of Age of Conan and The Secret World.Actively Working with:- Zope (14 years)- Cherrypy (4 years)- Django (4 years)- Python (14 years)- Oracle Database / RAC (14 years)- PL/SQL Programming (8 years)- MySQL (14 years)- PHP- Apache/Nginx- Javascript / JQuery- Strongmail- PCI Compliant Web/Data Solutions- Jira- Linux (Redhat focus)Experience with:- Java- Android- Fortran- C- Amazon Cloud

Owned and operated Battlecalc for Starfleet Commander since 2009.Originally developed while researching Facebook games, it has been operating profitably with advertising revenue. The site currently has 15000 registered users, around 1500 unique visitors per day and 90000 visits per month.Future plans are to branch the site out into other games where opportunities exist.