Manager of Corpay Reporting Team as well as various reporting and administrative projects and tasks. Team responsibilities include development and maintenance of:SQL Data Warehouse Power BI reports and environmentThese dev efforts cross-functionally support various internal business verticals including: Customer Relationship ManagementOperations and Customer SupportSalesFinance and Accountingas well as external clients.I also created & manage dynamic reports/automated tools for our Customer Relationship Management team.

Developing integral business insights by leveraging a keen eye for detail and various tools, including SQL, Power BI, Power Automate, Excel, and Dax.

Assisted Nvoicepay's Enterprise customers to utilize our solutions to the greatest efficiency and revenue potential.Built various tools and reports for the Customer Relationship team utilizing numerous analytics and automation tools, to better track team performance, to capture as much opportunity and revenue as possible, and ensure a positive and successful experience for our customers.

I support enterprises by assessing how our services can continue to increase their AP Efficiency and provide them with extraordinary support.I ensure that their expectations for our services are repeatedly exceeded and they continue to receive the greatest return of investment possible.

I supported customers with questions and requests related to our software through inbound/outbound phone calls and emails. I also assisted in the management of supplier data to provide the best possible service and solutions for their Accounts Payable departments.I worked with management and peers to create and refine workflows, and integrate better internal solutions and software. I also assisted in crafting training documentation on process changes and helped create and implement internal training and deployment of newly developed processes. I cooperated with my team to present solutions for our customers and train them on our software solutions. I took joy in helping them discover how they can utilize it to issue payments more efficiently to save them time and money. I presented invaluable reports available to them to assure internal accuracy and transparency of their booking and accounting.

Supported vendors and customers with payment related needs, through inbound/outbound phone calls and emails. Helped manage vendor data in our software to ensure proper and timely payment with our solution.Cooperated with management and peers to create and refine workflows and integrate better internal solutions and software. Created training documentation on process changes and assisted with internal training and deployment of newly developed processes. Adapted processes and documentation based on ever evolving and improving changes in the department, and voiced concerns of other team members.

Ensured the health and safety of the highest risk Oregonians with developmental/intellectual delays. Tracked behavior, plan objectives, medication administration, and health/vital information. Ensured that individuals' financial accounts were balanced and accurate and that the facility was maintained and ran according to agency policy and legal guidelines.

Dedicated case manager that determined service eligibility and empowered Oregonian families in the highest need, processed application information and case changes, documenting case progress and client contact. Built positive rapport with client's and handled specific concerns and requests. Interviewed and met with clients on an ongoing basis and referred them to community resources and partner support services.

Personable member of a select group of after school instructors stationed at Lincoln Elementary School. Led organized and research based lessons for school aged children. Tracked grant objectives and student progress as well as managing relationships with community partners, parents, caretakers, and school staff members .

Provided world-class experience to customers seeking technology to improve their quality of life. Maintained an accurate understanding of offered products and services and suggested relevant products/services according to conversations with customers. Developed positive rapport with all customers without obligation or pressure to make a purchase, and demonstrated services and products with enthusiasm according to consumers' expressed needs and interests.

Direct customer support staff that assisted with the many significant needs of young adults with developmental delays. Tracked behavioral changes, support plan objectives, medication administration, and health/vital information. Ensured that individuals' financial accounts are balanced and accurate and that the facility is maintained and ran according to agency policy and legal guidelines.

Enthusiastic manager of a team of 10-15 excellent direct support professionals. Conducted weekly team meetings and responded to client and staff concerns. Acted on reports of client behavioral changes, by developing support plan objectives with the support team and community partners. Scheduled appointments in response to health concerns. Ensured that individuals' financial accounts are balanced and accurate, properly budgeted and funded, and enacted. Supported the team in maintaining the facility and ran according to agency policy and legal guidelines.

Retail sales associate that answered customer questions, maintained sales floor according to corporate guidelines, and ensured that store was well stocked. Assisted in collecting inventory information and loss prevention. Operated cash registers at the point of sale and ensured that all pricing and tender exchange was accurate.

Retail sales associate that answered customer questions, maintained sales floor according to corporate guidelines, and ensured that store was well stocked. Assisted in collecting inventory information and loss prevention. Operated cash registers at the point of sale and ensured that all pricing and tender exchange was accurate. Guaranteed cash register balances at closing and reported/accounted for all discrepancies should they occur.

Acted as a mentor and English instructor with a team of musicians and event speakers at local secondary schools throughout the Czech Republic. Managed Audio Equipment setup and tear down in auditoriums and local venues, managing volunteers (with little to no English knowledge) in venue setup.