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Acqueldon Burns Email & Phone Number

Information Technology Administrator at Switch
Location: Lithia Springs, Georgia, United States 7 work roles 1 school
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Current company
Role
Information Technology Administrator
Location
Lithia Springs, Georgia, United States
Company size

Who is Acqueldon Burns? Overview

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Quick answer

Acqueldon Burns is listed as Information Technology Administrator at Switch, a company with 474 employees, based in Lithia Springs, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Acqueldon Burns.

Acqueldon Burns previously worked as Help Desk Analyst at Switch and Information Technology Administrator at Floor & Decor. Acqueldon Burns holds B.S, Computer Information Technology from Georgia Southern University.

Company email context

Email format at Switch

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Switch

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Profile bio

About Acqueldon Burns

My professional creed includes: • Pride in the quality of my work, and a willingness to personally perform even the most menial tasks to remove project obstacles and get the job done. • Skilled in building lasting relationships with clients.• Excellent skills in guiding, motivating, training and mentoring other team members. I am a quick learner, and have a true go-getter personality that allows me to excel in any situation, be it foreign or familiar. Based on my experience and strong work ethic, I know I will add significant value to your team. I look forward to discussing my capabilities in more detail, and am available for a personal interview at your convenience. I look forward to discussing your requirements and my ability to meet them.

Current workplace

Acqueldon Burns's current company

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Switch
Switch
Information Technology Administrator
las vegas, nevada, united states
Website
Employees
474
AeroLeads page
7 roles

Acqueldon Burns work experience

A career timeline built from the work history available for this profile.

Help Desk Analyst

Current

Atlanta Metropolitan Area

Incident and Request Management:Log and track incidents and service requests in a ticketing system, ensuring accurate and up-to-date information. Escalate issues to appropriate teams if necessary and follow established processes for incident resolution and request fulfilment.End User Support:Provide technical support and assistance to end users remotely.

Jan 2024 - Present

Information Technology Administrator

Atlanta Metropolitan Area

Manage incident and request tracking in a ticketing system, ensuring accurate logs and timely escalation of issues.Provide remote end-user support, ensuring swift resolution of IT-related inquiries.Proactively monitor IT systems and networks, identifying potential issues and implementing risk mitigation strategies.Serve as a liaison between non-technical.

Jul 2022 - Jan 2024

Senior Technical Support Advisor

Atlanta, Georgia, United States

Supporting many of the popular products, from iPhones to iPads to MacBooks to desktop Macs. Severs as the customers’ first point of contact and escalation path. Providing world-class customer service, troubleshooting, and technical support.

Nov 2014 - Jul 2022

Technical Support Advisor

Greater Atlanta Area

Provide customer service, troubleshooting and support. Maintain hardware and software. Multi-task across systems and applications, analyze and resolve a variety of complex technical issues. Navigate Apple OS X and Windows environments. Served as liaison between customer base and senior level support.

Sep 2012 - Nov 2014

Technical Support Advisor

Provided networking support via phone or e-support to nationwide customer base. Served as a representative for High Speed Internet products and services. Troubleshoot and setup E-mail, Outlook and mobile devices with a focus on enterprise email delivery.

Jul 2007 - Nov 2008

Student Computer Technician

Handled networking of over 300 computing systems. Furthermore handled the inspection and maintenance of machinery as well as served as the user help desk contact person.

Jan 2002 - Dec 2004
Team & coworkers

Colleagues at Switch

Other employees you can reach at switch.com. View company contacts for 474 employees →

1 education record

Acqueldon Burns education

FAQ

Frequently asked questions about Acqueldon Burns

Quick answers generated from the profile data available on this page.

What company does Acqueldon Burns work for?

Acqueldon Burns works for Switch.

What is Acqueldon Burns's role at Switch?

Acqueldon Burns is listed as Information Technology Administrator at Switch.

Where is Acqueldon Burns based?

Acqueldon Burns is based in Lithia Springs, Georgia, United States while working with Switch.

What companies has Acqueldon Burns worked for?

Acqueldon Burns has worked for Switch, Floor & Decor, Apple, Noble Systems, and Comcast.

Who are Acqueldon Burns's colleagues at Switch?

Acqueldon Burns's colleagues at Switch include Jon Mcclintock, Andrea Brown, Amparo Mojarro, Michael Chey, and Keaton Darby.

How can I contact Acqueldon Burns?

You can use AeroLeads to view verified contact signals for Acqueldon Burns at Switch, including work email, phone, and LinkedIn data when available.

What schools did Acqueldon Burns attend?

Acqueldon Burns holds B.S, Computer Information Technology from Georgia Southern University.

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