Andy Craig, M.Sc. Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Timonium, Maryland, Us

As the Technical Operations Leader, I oversee our organization's infrastructure, tech stack, construction, and facilities management across multiple campuses. My role involves developing strategies aligned with our mission, vision, and core values to achieve organizational goals.Key Achievements:Designed and implemented a robust network infrastructure ensuring sufficient bandwidth, redundancy, and reliability.Led successful new construction and renovation projects, enhancing care and services for residents.Spearheaded the development of our first LEED Platinum certified neighborhood and net-zero carbon community center, showcasing our commitment to sustainability.Crafted and executed a comprehensive master plan to modernize aging facilities, improving functionality and aesthetics.Engineered and oversaw the deployment of a campuswide wireless network, optimizing connectivity.Pioneered the establishment of a senior living tech center, offering cuttingedge technology and support services.Spearheaded the transformation and enhancement of hospitality and food & beverage programs and offerings.Conceptualized and created cutting-edge venues, including state-of-the-art auditoriums.Implemented predictive care technology using wearables tied to an AI/ML platform, improving patient outcomes and reducing costs.Collaborated with research universities to enhance curriculum and interest in aging services, fostering learning opportunities.Designed and implemented a corporate VoIP phone system, reducing telecommunications costs.Implemented server virtualization, resulting in substantial savings on hosting expenses.Negotiated favorable wireless contracts, achieving significant cost savings.Engineered an IP video surveillance system for realtime monitoring across all campus areas.My dedication to innovation and strategic planning drives operational excellence, ensuring high-quality care and services.

Us

I spearheaded the strategic development of technology and innovation within the organization, aligning solutions with key business objectives. As head of the IT business unit, I directed operations including telecommunications, data processing conversions, new implementations, and help desk support. Collaborating with senior management, I played a pivotal role in shaping business strategies, objectives, and vision.Key Achievements:Successfully led a core processing conversion and the implementation of new banking applications, equipping the organization with tools to enhance customer service and foster innovation.Implemented technology solutions that facilitated organizational growth from three to twenty locations, and asset expansion from $250 million to $1.2 billion within four years.Deployed a new network infrastructure with 100% uptime during migration, enabling a significant bandwidth improvement.Installed and managed an enterprise-wide voiceover IP system, achieving substantial cost reductions in telecommunications expenses without any system downtime.Designed corporate data centers and regional/branch office computer rooms, overseeing voice and data wiring projects at construction sites.Reduced ATM communication costs by 70% through system integration into Ethernet switches with fiber backbone.Developed a WAN based digital video recording system for realtime security breach monitoring.Created an Information Technology Strategy aligned with corporate strategy, ensuring seamless integration.Implemented a business continuity plan to safeguard critical services during disruptions or disasters.Designed stateoftheart computer training facilities for employee development, providing effective tools for software training and regular testing.Conducted risk based assessments and maintained Sarbanes Oxley and GLBA compliance.

Étoy, Vaud, Ch

I specialize in designing, developing, implementing, and supporting advanced internet and intranet applications for internal business units, external clients, and international government agencies.Key Achievements:Successfully led cross-functional project teams, comprising developers, graphic designers, and business unit representatives, to develop websites with integrated applications.Enhanced customer satisfaction by redesigning a Business-to-Consumer website, enabling real-time freight quotes and inter-model shipping schedules over the Internet.Developed web reports providing current international inventory levels and freight locations, enhancing production planning accuracy.Designed international customs reports with secure access for government agencies, resulting in annual expense reductions of $90,000 by eliminating semi-annual filings.Coordinated the design and development of a Corporate Responsibility website, recognized among the World’s Best by SustainAbility.

Bachelor Of Business Administration - Bba, Management Information Systems, General

Master Of Science, Management

Bachelor Of Business Administrator, Information Systems

Diploma, Computers

Master'S Degree, Business Administration And Management, General