Systems Support Consultant
Current• Design and deploy Microsoft Intune infrastructure adhering to organisational requirements.• Configure Microsoft Intune policies for device management, application management, and endpoint security.• Implement compliance policies to ensure devices meet organisational security standards.• Plan and execute migrations of on premises email systems and file server contents to Exchange and SharePoint online.• Deploy Microsoft Defender for Endpoint, configure security baselines, and… Show more • Design and deploy Microsoft Intune infrastructure adhering to organisational requirements.• Configure Microsoft Intune policies for device management, application management, and endpoint security.• Implement compliance policies to ensure devices meet organisational security standards.• Plan and execute migrations of on premises email systems and file server contents to Exchange and SharePoint online.• Deploy Microsoft Defender for Endpoint, configure security baselines, and policies to enforce strict security standards across corporate devices. • Monitor and analyse security alerts and take appropriate actions to remediate threats.• Deploy and manage Proofpoint Security Essentials solutions based on organizational requirements.• Provide second-level technical support to end-users, addressing hardware, software, and network issues.• Diagnose and troubleshoot problems related to desktops, laptops, printers, and other peripherals.• Resolve escalated support tickets from technicians efficiently.• Assist in training new IT support personnel. Show less
